August 2022 by Laura Forsyth
Very disappointed to find out R&B no longer do children's shoes. I obviously missed that they had stopped and with a daughter not fitting into Clark's shoes and being loyal to R&B for the past 8 years I am now looking for somewhere else ....
February 2022 by Jamesytuning157
KIDS SHOES NO LONGER SOLD HERE.Wasted trip to Guildford today to be told Russell and Bromley stopped selling kids shoes in October 2021.No signs saying so, and had to ask.Completely disappointed as i have been going here for years.1/10Clarks a few doors up the high street seem to have picked up their younger customers ??
September 2021 by Kayleigh Howell
Great store however very annoying you have to go upstairs for kids shoes.
April 2021 by Liz Cook
Got attention, as soon as we entered the shop. The staff member was very helpful. Two pairs of school shoes later, very happy. ?
September 2020 by June Wilkins
Always have loved shopping here..bought all my 3 children shoes here and continue to buy my shoes here.staff go the extra mile..footwear is amazing..the old saying you get what you pay for..and they a?e the tops
April 2020 by nicky thorpe
Customer service .Ok.one member tried hard sell.dosent work with me.Dont tell me the leather stretches lark!! Due to you don't have my size. These boots were nearly £500.for this easier to order online. I'm all for keeping our High Street stores open.Some of the girls were lovely. I have been in Travel and retail. Know you want a sale but dont push!!
September 2008 by Claire S.
Probably best known for stocking expensive adult shoes, R&B also stock, and fit, children's shoes. The Guildford branch stock Clarks, Start Right and Geox shoes along with their own brand of shoes and also some imports, generally from Italy or Spain. They advertise that they offer a full fitting service but, as I found out, it's not necessarily all it's cracked up to be. The kids department is upstairs and the stairs are hard and unguarded. Be warned! Service is always efficient and polite.
