November 2023 by Anmol Nag
Staff and services are good, however, the women with the crutches here who interviewed me had a pretty rude and disdainful attitude throughout. I misinterpreted one of the questions and was giving the wrong answer when she just snapped at me midway and repeated the question in a very annoyed and irate manner, at which point I decided even if I was selected , I wont be working here.
November 2023 by Steve Butler
It may seem as though I always slate Sainsbury's Godalming, But, it never really changes here, shelves, especially fresh food, often poorly stocked, self checkout (Smart Shop) expect 2-3 checks a month! Trusting company!!
November 2023 by Chris Edwards
Shelfs half empty, No taste the difference chiabatta rolls/Bread , fresh vegetables low, various rows with empty shelfs Saturday Lunchtime!!!!
October 2023 by Harry Nyazai
I'd personally give this branch 0 stars if I could. The security company are a joke. They're very intimidating and will follow select customers around the shop making their experience very unpleasant. The security did this to me every time I shopped here, yet I've never stolen anything in my life. Raised this to one of the managers, I use this term lightly as she was absolutely useless. She even laughed in my face when I made a point and refused to escalate my complaint to head office, as per policy.
October 2023 by larisa George
Hit and miss.... had some experiences of really great customer service but also had some very bad customer service from some very rude staff. Usually stocked very well and can find everything I need.
October 2023 by Yasmine Knight
Janet on tills made for a smooth operator, somehow managing to ring up everything correctly and hold conversation at the same time. Thank goodness, because all the beepers constantly going off near self check-outs was distressing me! I really think they should allow the staff to have a coffee cup as they serve, it must get banal being plonked there all day. I didn't realise the food crisis was so bad that it had hit Guildford?! Really wish they'd restock the Yeo Valley yoghurts and value fresh smooth orange juice.
August 2023 by Mr Matysiak
Always busy supermarket good food choices
August 2023 by John Baetke
Well stocked however they got a four because sometimes the meat is not always the best.
July 2023 by David Gould
I've been shopping at Sainsbury's for decades. I do our weekly shop during weekday evenings after work and they're regularly out of key fruit & veg, bread, eggs and the fresh stock that is there is often short dated and sometimes I've mistakenly bought something to cook for the weekend only to find it's already out of date. And when there's social offers or special Nectar prices the shelves are empty on those items.During a holiday week, I shopped there in the morning and it was fabulous with special offers available, fresh food with plenty of days left but also highlighted that those forced to shop outside daytime work hours are massively disadvantaged. Fortunately there's an Aldi next door where I get to pick up the missing items although Aldi suffer from the same problem of evening shopping missing stock but it's a tiny shop compared with the huge Sainsbury's and it's frankly not good enough.
July 2023 by clive leswell
Great for the stuff Aldi doesn't stock.
July 2023 by Marta Goral
Big, clean, friendly staff, high quality of the product.
July 2023 by Monica Randall
Well better looking entrance to store than knaphill!! That said as usual and sadly becoming the same at all Sainsbury?s now customer service is appalling! I searched for 20 mins for a staff member to help me even tried phoning the store? I found a lovely lady who took the time to help me locate the item I was looking for while doing her shopping. Turns out she was an off duty member of staff! Well she needs a medal. Her name Celia! Sainsbury?s take note. I have shopped in Sainsbury?s for years and my mother before but I am slowly giving up, in this day of on line shopping all stores have left is looking after your customer, and great goods. Well apart from Celia today Sainsbury?s you fail on both Big Time.
June 2023 by Robin Grantham
Not too bad. Staff are always helpful but Sainsbury's Stock Inventory System is woeful.
June 2023 by djslider01
Good store big car park. The store has a lot to offer from hot and prepared food .
June 2023 by ???? ????????????
I love shopping at this store. Everyone says that Sainsbury's is very expensive. I do not think so. In addition, the product quality is good. I also buy clothes and shoes for my son. The quality is excellent.