December 2023 by Michelle Brown
Good store
July 2023 by Swapnil Peri
Always my favourite place to buy any high end jewellery. Staff there is wonderful, helpful and very patient.
March 2023 by Nasim Tavakoli
Beautiful jeweleries
December 2022 by Ian McVeigh
Very helpful staff and good range of jewelry.
November 2022 by Martin K Head
A mid-size Swarovski store. Good range of products-inside the Friary shopping mall.
July 2022 by kieran perfect
Visited the store today to have a browse and was met with such a lovely member of staff who I believe is named Valerie, (the name on my receipt) she was so so helpful, kind & friendly. She really is a credit to your store in Guildford, such a ray of sunshine, happy to help all customers with a big smile and warm & welcoming personality, went above and beyond to make my time at the store and my purchase as lovely as it could of been and more! ??.It was so sweet of her also to gift me a free tote bag with my purchase and wrap my gift in my favourite colour ribbon, just an all round lovely employee who is definitely an asset to your team at the Guildford branch in my eyes,Thank you for your time & lovely encounter Valerie, really hope you see this review and it makes your day as much as you did mine ?.(This lady deserves a random act of kindness, I hope this very little one will make her smile )- Meg ?
April 2022 by ellen tilney
A lady helped me today with a ring that I had which had started to fade. So helpful and kind, couldn't of done more!
March 2022 by ellen
A lady helped me today with a ring that I had which had started to fade. So helpful and kind, couldn't of done more!
February 2022 by Angela Woods
Attended this afternoon to have a repair on a ring which was purchased 10 years ago. As they are no longer offering jewellery repairs they were happy to exchange this free of charge. Very helpful and nothing was too much for them. Very impressed with the service.
September 2021 by Yaiza Maldonado
Lovely shop with a great customer service , the staff are very friendly and helpful, I definitely recommend it,
May 2021 by Yai Maldonado
Lovely shop with a great customer service , the staff are very friendly and helpful, I definitely recommend it,
September 2020 by Nicole Steward
Not really sure about previous reviews about staff in this store but I absolutely hate going into this shop. First off, they are way too overstaffed for such a small store and I always feel like I'm being stared down. I recently went in to look at a pair of earrings I saw online, and the man who helped me was brilliant but then one of the ladies came out from the back and she literally pushed her glasses down her nose to look me up and down. Totally unnecessary. Needless to say I will order online rather than going into this particular store. Change your staff please!. Sorry won't be back. The jewelry and accessories are great but have a look online.
