November 2023 by Kel L
Great store however far too cramped. Its incredibly difficult to get a pram up the aisles. Some things a little overpriced. Staff are okay but not hugely helpful.
August 2023 by Nicky Steel
Great selection and good value toys
March 2023 by Y Keira Y
Love this place. Nice price and very helpfull staff
February 2023 by shirley webb
Good range of toys & games. I was able to get what I went in for & a couple of other toys,that were in the sale. Very helpful staff too.
February 2023 by Gary Napper
Very friendly and helpful staff but the store is very tightly laid out and hard to get down a lot of the spaces when other people are there.
January 2023 by Lara
I do not regret buying a copious amount of hot wheels cars. And I will do it again.The staff member wearing elf ears was very efficient and I did not feel judged when I dumped 20 hot wheels cars infront of him. 5/5.
January 2023 by david farrell
I've given 1 star because of the following reasons. My 7 year old purchased a toy with his Christmas money. When we got home the toy didn't work. We politly returned to the shop with the toy, receipt and all the packaging. (The packaging was opened.) We asked for a refund as the game didn't work. The supervisor took the toys away out the back and tested them. According to him the product was fine. According to us the product still doesn't work. Thank you very much to the entertainer toy store. The product doesn't work, there's no instructions and you've refused to take a faulty product back. In the process of this you've left a 7 year old kid in floods of tears. We're talking about a £26 product in total. We we're not unreasonable and are still seeking a refund...... Perhaps if you value your customers you'd get in touch with us. Staff on the phone in the store are far from helpful and we're bordering on offensive towards my wife and son when they returned...... You've now got a 7 year old refusing to return to one of the only toy shops in Guildford......
December 2022 by Heather Watts
Brilliant shop with friendly, helpful staff. There were so many bargains. I was able to get lots of new games and resources for children and youth work. Lovely to see a nativity book on offer at the till. Good to remind people of the true meaning of Christmas.
December 2022 by Lara Freire-Norman
I do not regret buying a copious amount of hot wheels cars. And I will do it again.The staff member wearing elf ears was very efficient and I did not feel judged when I dumped 20 hot wheels cars infront of him. 5/5.
October 2022 by Andy Smithurst
Not as big as some shops but still lots of choice.
October 2022 by Trystan Evans
Staff are very helpful but the store is quite messy in regards to layout
September 2022 by Troy Woods
Great store not to big but with a great range of toys to choose from. Very helpful staff
September 2022 by MIKE TAYLOR
Great toy shop,has everything
August 2022 by Richard Coppin
Lots of stuff had to ask a member of staff where I could find something and they knew exactly where to go in the store.
June 2022 by Jon Formby
Fantastic toy shop with a great range.
