February 2024 by Mark Eisner
Opening times on Google, Evri, Amazon all consistent and listed as opening at 7am. Arrived at 7:20 to be told there was a misunderstanding and that they don't open until 8. Not a misunderstanding just posting false information. Wasted a 40 minute round trip walk.
October 2023 by Jo Anne
This guy is the rudest guy. I will be complaining to EVRI he told me to shut up as I walked out the door. I will be making a formal complaint and trying to get his shop closed as a service operator and I will be screenshotting the other reviews to show how disgusting this shop is!!!
September 2023 by supinter
Friendly place, friendly staff, friendly experience
January 2023 by Ella Carter
Used this shop multiple times and have had little to no problems - I even drop off and pick up parcels with little problem. The people inside are polite and always greeted us when we went there.
January 2023 by Olivia
Rude and unhelpful
July 2022 by K G
Worst staff and experience. Just look at the other reviews. Don?t waste your time, AVOID!
June 2022 by David Williams
Great customer service and excellent service thanks
May 2022 by Vicky B
Horrible customer service! I have a box of 73 x 47 x 41.5 cm paid the money twice to get Hermes to pick it up, their app cancels the collection automatically, at the end I had to bring it to the shop, the shop owner rolled his eyes back at me and told me it?s too big and asked me to take it back! Why you advertise you providing parcel service then! Avoid this shop!
April 2022 by Luke Addis
Awful customer service. Polite-shy owners who wouldn't even help me by giving me an old cardboard box. Shameful.
March 2022 by Rob Hollywood
Noticed they are still charging twenty pence to use debit cards. Have been a happy customer in the past until I've realised this. Not just a one time error as have gone back over my records with the bank & realised this fact (only three transactions, as I usually pay by cash).Enjoy the extra 60p, because from now I'll be buying all my papers, lotto tickets and such like in Asda or WH Smith's.
March 2022 by darcy mills
Vile customer service , man at front desk is horrible. They make it so difficult to leave any Hermes parcel there.
February 2022 by Sergio Grion
The worst customer service ever! Avoid if you can, walk a bit more to find much better stores! I came in for a package-less Hermes return of an Amazon purchase as the store is listed as providing this service. The person at the till refused the service and refused to contact Hermes to clarify, or to get removed from their list of package-less providers. Unfortunately there is no easy way for a customer to contact Hermes directly, so beware!
January 2022 by Kevin Stock
Amazing little place
January 2022 by Frans C
Great prices,clean and tidy environment, helpful and polite staff,good products good quality.
January 2022 by Thaher Begh
Really good would recommend
