March 2024 by Oli Raymond
Good fast delivery for a fair pizza, price is a bit on the expensive
February 2024 by Nelson Chambers
Can't follow Simple instructions Food was terrible. Staff extremely rude.
February 2024 by Marky Mark
Update 14/01/24Pizza didn?t arrive, no evidence of driver on cctv. Phoned leatherhead, woman insist ls they tried to deliver. Asked why the driver didn?t ring the Ring door bell or appear on CCTV and she actually argued that he?d tried to deliver . Worst Dominos .Horrifically expensive for terrible value for money poorly made pizza. They now charge extra for delivery . Leatherhead is not a good dominos. The scarce mattering of ingredients are thrown in the middle of the pizza, which arrives lates and Luke warm. What?s worse is the stupid delivery system that still doesn?t use What3Words which would solve all issues of having to stand outside trying to direct them to my house and would stop pizzas getting cold . This happens every time but oddly every other delivery service finds it or used the what3words words app. I?m going to try again in April and see if they?ve take any comments on board (but I suspect they won?t) I?m told by ex staff member that at least four of the 5 Star reviews are by members of staff.
January 2024 by SouthernBus Preservation Group
Ordered through the app to allow for a discount.Luckily, we live across the road.Upon getting home and to inspect the Pizza, my partner found that she had mushroom on hers to which wasn't ordered.She immediately called them, the chap on the phone was ok, but after our request to remake both pizzas so we could go and change them. They refused and said they could only remake one.This is awful, not only would my original pizza be cold by the time we'd got the replacement, but my partner would of been eating alone.Went to the store directly returning the pizzas and requesting a refund.Now, a 5 - 7 day wait to see if the lad actually processed it.Will update accordingly.
January 2024 by Daisy Yerrell
Rude staff. Called to put in order and requested extra sauce inbetween the bases. He said no that?s not possible because they are busy and hung
November 2023 by B G
Everything good!
November 2023 by Tommy Culm
Awful experience trying to order a pizza that they owed me for messing up my order last time. I was put on hold but could hear everything they were saying and slagging me off.Sounds like it?s run by children who even order a bag of crayons in a wax
August 2023 by Little legs 26 F
Pizza was fresh and hot!Great deal via App
July 2023 by Lethaniel Jones
Vegan options are superb
June 2023 by Douglas Croxford
Two Awful pizzas delivered this evening. They must have run very low/out of cheese and sauce aswell as a couple of less essential ingredients. It didn't taste like domino pizza, it didn't look like domino pizza, it probably wasn't domino pizza. Really poor to take payment but not explain why the pizza was so very dry and flavourless.
June 2023 by Scott Mcsorley
Ordered to collect. Paid for extra cheese and extra pepperoni, had same amount as standard. Also it was burnt with hardly any cheese. Pizzas are getting worse. Very poor branch
April 2023 by melissa tiwaah
The tall, big guy was super nice. Would go again just because of him
February 2023 by John Smith
Poorly run run store just take a look at what was delivered as part of a £30 meal deal. The pizza is large but the toppings and cheese is clearly from a small pizza or maybe whoever made it ate some of it themselves.Rang up to get it resolved but told manager is on a break and call back when less busy.If this is what they're sending out to customers and how they respond when called I dread to think what their food hygiene is like.
February 2023 by Brooke Stone
If I could give no stars I would, tried a new pizza buffalo chicken for the first time and thanks to Lewis my last. Pizza was drowned in hot sauce which ruined the pizza so just had a sloppy mess. Rang the branch to complain but Lewis who I spoke to was rude and claimed he made the pizza to exactly how it should be made which is awful and he hung up on me. I had exactly the same problem with my order before the pizza was just dough and cheese. Awful food and awful customer service wouldn?t spend 1p more with them. If I could upload the picture to show you I would but unable to add
December 2022 by Elena Eveleigh
This review is not based on the quality of the food but solely on the awful customer experience I received.I called the store to get information about deals however after 2 attempts and staff being unable to hear me I decided to go directly and place an order. After choosing the pizzas I promptly got the right amount of cash ready but was informed they do not take cash only card payment! I was pretty much forced to try a card payment knowing that I had already experienced issues earlier that day, reason why I had ensured I had enough cash (given our local lack of cash machines). No other customer were waiting and 2 managers were present yet zero effort was made to try resolving the matter. I was simply told ?I should have known as Domino haven?t accepted cash payments for months?. By then it was past 9.30pm and despite me offering various solutions their best suggestion was to go to a different pizza restaurant!!! I did and my next review will highlight the difference in the customer service experience and willingness to keep a happy customer!
