March 2024 by Esha Bysooa
I was here today with my mother around 2:15 pm, we waited in line for about 10-15 minutes, which is fine as there were only 2 staff working. We were at the cashier register waiting for a barista to attend us and there were two other ladies behind us. One of the barista went to make a drink and an elderly barista with a tattoo on her neck and blue cast on her arm knowing we were at the start of the line, it seemed she pretended not to see us, she didn?t even ask if our order has already been taken. After that my mom and I completely felt ignored and we just left.My mother felt discriminated as we are asian. It wasn?t like there was a crowd, we felt disappointed and then we completely felt like we didn?t want a drink.
March 2024 by bexxyboo boo
Good and quick service. I went in the morning, so there's lots of seating.
March 2024 by Mike Bishop
Friendly staff and standard Costa fare.
February 2024 by graeme white
Staff were friendly, have had some strange ones there previously.
February 2024 by Guillermo Garcia Villaescusa
I ordered a simple soya americano and the barista Vira she was very helpful and she had a really good customer service with me, she tried to help me with her heart for a mistake that I had and she insisted to remake the americano as I wanted because I didn?t say to her how I wanted the soya milk, really lovely lady!! I worked for Costa for more than 2 years and i see in her a great future to make customer happy and lovely relation, 10/10 score for her!!! Raise her salary!!!
February 2024 by Matt 365
Fast service with a smile. Drinks made quickly and nice and hot. Not much gluten free options availableDietary restrictions: Not a good gluten free options available
December 2023 by Dianne Edge
Warm and friendly staff
October 2023 by gary convery
Very lovely latte.. Didn't hang the maple Hazel one I wanted but it is a very popular drink so thats not too be unexpected, I was given a choice of alternatives by staff. Got the gingerbread one which is equally as
September 2023 by Nathan
Never open when it's supposed to be. Went on Sunday at 9.30 and told they were not open, even though we walked in. When asked when they open they were very rude and unsure and just said come back in 15-20 mins. Needless to say despite coming here for the past for 4 years as a regular customer. This is the last time. The local coffee shop across the road will now be my regular.
August 2023 by Alex Zaharia
Ordered a flat white to have in, it was the most horrible drink that I?ve ever had at Costa
August 2023 by david novak
Long queue. 2 girls in the front are serving customers and 3 at the back doing nothing. 20 min waiting. Outrageous!!! No receipt although I asked for it. All tables dirty!
June 2023 by lily
service is so slow and ridiculous. Only two members of staff and they are sluggish and dont care about queues
June 2023 by Josh Armstrong
Great coffee for a reasonable price. I got a flat white take away for a little over 3 pounds. There are pastries and cakes and tarts. Also look very good I like the atmosphere that looks very relaxing where you can sit and enjoy coffee for a long time with friends. I also enjoy that they open early around 7 AM, so that I can get my coffee fix in the morning other local coffee shops do not open until 8:30 or even 10 AM
June 2023 by Robert Saubole
Went in and they were obviously short-staffed which is no issue but the girl who took our order, as good as she was, was very slow. After placing our order and waiting for 5+ mins a guy who I can only assume is the manager comes swanning out of the back with zero sense of urgency to take over making drinks and just to make matters worse, we received 2 milkshakes with no coffee when we'd ordered iced lattes.Go to Busy Beans instead, better service and quality of product.0/10 will not be returning.
June 2023 by Freya A
The worst costa I?ve ever been to. 3 teenagers who have no idea what they are doing. One standing around talking, one so useless he shouldn?t be working there and one rushing around making mistakes. Where is the manager here?? They need a staff overhaul or some training. 10 minutes to make one coffee with only one other customer waiting.