March 2024 by Peter
Manageress tried her best to avoid refunding a defective product (electrical fan) - only when pressed with the law she eventually budged although the whole thing was pretty unpleasant.
March 2024 by Maria Connell
Used to be pleasant enough place !Today the atmosphere at the checkouts between staff and manageress was incredibly clear they were not happy staff . The abrupt manner in which she spoke to them was awful, almost like they were her slaves and feared her . I felt I needed to write this review because this woman ( manageress) is enough for me to boycott the store from now on !
March 2024 by Michelle Blair
Friendly cashiers and always with good banter.
January 2024 by M González
Staff seem to create their own timetable on a daily basis. Online and in store says their opening times is until 18:30 but sometimes I've been there and the sign is not longer visible to the customers and they've already closed. I was outside at 18:16 and the lady (don't know her name but looks and sounds polish) told me they were closed, I looked at my watch and told her, it says on the door you close at half six, she then said, yeah but we're closed now, so I asked: Do you close at half six or not because it's quarter past, she then told me, yeah we close at 18:30 but we had already tidy up everything so no more customers allowed.What??? Since when stores can refuse to let people in before closing time because they have already cleaned and tidy the shelves? I appreciate they want to go home on time but this is not it, they are literally breaking rules and making up their own schedule as they go. I often shop in this particular store and I like to browse and walk around and often get more than what I went in for, so to be told 15 minutes before closing time that I'm not allowed because they have already cleaned everything it's mind blowing. Very very distasteful experience. That's definitely not how you treat your customers.
January 2024 by Musa Shola Tukur
They have saved me alot?
January 2024 by Ann Galvin
Love this shop. Cheaper prices than anywhere else.
December 2023 by KAT Taylor
I went to purchase something at Savers Redhill and could not believe my eyes with how the manager dealt with a unsatisfied customer. The manager was literally screaming down the place instead of handling the situation differently. Well, I assume she (the black lady) was the manager because neither of her colleagues could not stop the dispute between the two ladies. I had to go in between them to grab what i was looking for. So unprofessional. I understand the manager feels like one less customer wouldn?t impact the business because WE all love the products inside there, but what I witnessed today is very unprofessional; all she (the manager)could have done was apologise to the customer if the customer felt ignored. If a customer is right or wrong, A simple apology would work the magic and none of this vulgar behaviour(like they were at a market) and threats would have happened. It?s such a shame to see black people fighting down black people. I understand we are humans , but no manager should act like a pig in front of other customers.And to the young girl who was involved in the dispute with the manager ; darling she don?t speak to her colleagues any nicer and I?ve witnessed it.
December 2023 by Sarah Hashmi
It's ok for the basics but if you wanted to smell perfumes they are behind the tills which can cause queues to form quite quickly
October 2023 by Nick
Visited this store today and what a joke? shelves were empty, mess all over the floor, a member of staff barged past without even saying excuse me, and almost knocked me over. The lady on the till was very friendly and helpful.
October 2023 by Sally Payne
Got my fave shampoo but I do wish they wouldn't keep asking me to buy perfume
October 2023 by Eruvwu Obuaya
I love the fact that the prices are reasonable and I generally find what I came for.
September 2023 by marc smith
Good stuff, nice people.
September 2023 by Suzanne Manning
Doesn't always have what I want.. like the other day... prices are pretty reasonable. I get my hair dye and shampoo from there so it's ok. Not a lover of shopping
August 2023 by David Klein
Friendly staff, overall great experience each time i?ve been in there
August 2023 by Mr Wizard
Very polite service ?? ?