February 2024 by Paul Watkins
I had an eye test here and have to say everyone was excellent from start to finish. Talked me through everything. Very polite staff. Told me of all recommendations I needed.
February 2024 by Beki Swinfield
Got my very first pair of glasses from here last weekend.I went in to have a routine eye test after experiencing some migraines and reactions to bright lights. All the staff who served me were friendly and informative. It was made clear to me what glasses might help with, but I wasn't pressured into purchasing.The only thing I wish was more visible is the additional costs of different types of lenses as well as the frames cost.Overall, a very positive experience and I now have a very smart pair of specs!
December 2023 by Maggie Raftis
Awfully rude woman serving my mum almost brought her to tears.I could write a whole paragraph but I?ll give the icing on the cake example. My mum is a NHS nurse & was struggling to get her discount code up from her NHS app, the woman serving her was eye rolling, huffing as it was taking long, then said she would just give her a friends & family discount, to which my mum asked is this better value than the NHS - the woman said she wasn?t working it out for her.It?s sad seeing so many good reviews & then having this experience.
October 2023 by Ann Gardiner
Really good service from my eye test to collecting my glasses today. All staff are very friendly and professional.
June 2023 by Sahana Sekaran
Never thought I'd be writing a review for an opticians but here we are. The loveliest experience here with every single person who works here. Everyone was so nice and so helpful, and did everything they could to make my visit efficient. A great team - thank you!
October 2022 by Agnes Conroy
Poor after sales service. Took glasses back in because they quickly became scratched. They said I hadn't been cleaning them properly! However, as I said I had, they concluded that if I hadn't had the anti-glare coating the anti-scratch would have worked better! Unreal!
September 2022 by Caryn Cockcroft
Abysmal experience. I required an emergency appointment after an event, I?m a type 1 diabetic so eyes yield urgent attention and care. My appointment was cancelled as I arrived, they?d attempted to call me 2 minutes prior to my appointment. My appointment was deemed less important than an aircon repairman fixing a leak. They couldnt assist me with a later appointment same day either. I feel utterly helpless, I feel like I could lose my eyesight but at least they?d have aircon in their office. So disgusted that they treat their clients like this
August 2022 by Caryn C
Abysmal experience. I required an emergency appointment after an event, I?m a type 1 diabetic so eyes yield urgent attention and care. My appointment was cancelled as I arrived, they?d attempted to call me 2 minutes prior to my appointment. My appointment was deemed less important than an aircon repairman fixing a leak. They couldnt assist me with a later appointment same day either. I feel utterly helpless, I feel like I could lose my eyesight but at least they?d have aircon in their office. So disgusted that they treat their clients like this
July 2022 by Andy Sandford
My wife had very good, friendly and efficient service.
July 2022 by Simon Evans
As usual a friendly experience from a professional team, I'll soon be wearing my new glasses that are just what l wanted at the right price.ThanksMr S Evans
May 2022 by Kings Farm
All members of staff were friendly and very helpful. I would recommend this branch to everyone.
January 2022 by Kieron Dicks
Very friendly and professional service. Will return again.
January 2022 by Geoffrey Lupton
Very good eye test I was very impressed with the optometrist and his opinion
January 2022 by Chance Education Ltd
Rohima gave us fantastic customer service and was very helpful.
January 2022 by Adrienne Farr
Excellent experience very kind helpful staff
