February 2024 by Emma Walsh
Pharmacy staff not particulary competent
February 2024 by Lucia Rodriguez
Poor service! The staff is rude and unhelpful.. they really hate it there. Queues are always long, stock is poor and they close in the middle of the day? Does the staff needs to have their lunch break at the same time? No one else in town does that.I am hoping they close and something better opens.
February 2024 by Carl
The most infuriating Boots I've ever been in! Every time I collect prescriptions for my partner, it takes 20 minutes even when there's only 1 person in front of me in the queue. Whatever system is in place for organising prescriptions and serving them to the customer IT DOESN'TWORK! Watching 3 or 4 people going back and forth passing things to each other and then back again, whilst awkwardly avoiding eye contact with the ever growing queue, just looks like nobody knows what they're doing. I really have no idea what on earth they're trying to achieve with their method, but it's clumsy, time-consuming, ineffective, and inefficient. I won't be using it from now on and suggest you also go elsewhere until it improves.
February 2024 by Monika Marczak
Empty shelfs , couldn't find things I came for ? or even something similar.After my first visit a while ago, came back to Boots in Reigate , quite disappointed , most of shelfs - empty .
December 2023 by Matt James
A really tired old store where you can queue for ten minutes to pay despite being the only customer waiting.
December 2023 by Jodie B
Feels like its always about to close down! Barely stocked makeup, or anything else for that matter. Staff are lovely but its a horrid store.
December 2023 by HC WIJ
Really poor service from the pharmacy team. Very disappointed and will not be visiting again. I would suggest you also look for an alternative provider if at all possible.
November 2023 by Cap'n Hard-Up
After my online purchase didn't arrive I thought I would take a brisk 45 minute walk to Boots for it. Arrived to see a guy standing in front of the automatic doors shouting down the phone asking why the "Hell aren't you open?". Unbelievably at 14.25 pm on Monday they were shut for an hour "for lunch". These aren't Dickensian times ! Boots are heading for the same fate as Wilko. Absolute disgrace and I will not ever use them again. Useless
October 2023 by Alex Patterson
Regularly closes in the middle of the day for no apparent reason; bad customer service and very rarely picks up the phone when called.
August 2023 by Penny Taylor
Never seems to be open and on the odd occasion that it is there is always a long queue and nothing on the shelves??
August 2023 by Liv Wood
this branch closes between 2pm and 3pm for a lunch hour - who does that in 2023? it?s a busy high street where the store is already understaffed. there?s a consistent lack of stock and long queues. i do not recommend - go to the redhill branch if you can
August 2023 by Jordan Durrant
Useless branch. Seems to always just be randomly closed in the middle of the day with a note on the door saying they'll be back in an hour or hour and a half. Just cannot bank on it being open. Fortunately there is a pharmacy a few minutes walk away that opens in the morning and closes at the end of the day.
May 2023 by jules walters
Order had arrived as advised and was quickly provided
May 2023 by Kelly Birch
The queue is very long just to see someone in the pharmacy and very slow
February 2023 by Dennis Ehiobu
Long queues at times, miserably looking shopping centre too.
