June 2023 by Google user
Ok for a small store. Reasonable selection. Pleasant knowledgeable staff. The only downside - closes too early
April 2023 by Suzanne Cox
I asked a member of the staff how much a product was as there was no price displayed, his answer was he didn't know and carried on with what he was doing. I went to the customer service desk to ask about delivery charges and was pointed to a screen on the desktop and left to work out how to use it. I just found the staff not at all helpful. Very poor customer service.
March 2023 by james kinnell
Stock does always seem to be somewhat inconsistent however does have a good range of products
February 2023 by N Wills
Awful service. Apparently they don't exchange items that are made online? Like what? How? Why? They literally make up the rules as they go along! Their website says different. Be aware.. I've had to contact their customer services team as there reigate store are useless, rude and refused to exchange my item the day after I ordered it!!
February 2023 by Rory Coulter
It was fine. I was after some portable heaters for work, and they had a good selection to choose between, so fairly happy
February 2023 by Sue Forrest
Absolutely freezing in shop. All staff wearing hats,coats and scarfs. Luckily I knew what I wanted and didn't have to stay long. I certainly wouldn't have stayed to browse.
February 2023 by L Wills
Awful service. Apparently they don't exchange items that are made online? Like what? How? Why? They literally make up the rules as they go along! Their website says different. Be aware.. I've had to contact their customer services team as there reigate store are useless, rude and refused to exchange my item the day after I ordered it!!
December 2022 by Dennis Ehiobu
Parking is a bit tight, plus not enough staff on the floor, they.dont seem to know their product and no one takes you to the item you can't find. I had to ask 3 different people then they called someone, who then disputed what the first person told me, nightmare.If you know what you want and where it is on the shelf then you are okay. Anything else don't hold your breath you will pass out.
October 2022 by Alysia
Great stock in store. There were two lovely members of staff but one member of staff on the fool was not helpful and was grumpy. A mixed experience. Th positive interactions sewyed me to 4 and not 3 stars.
October 2022 by Amanda Birch
Homebase looks like a very neglected outlet,The pricing is notably higher than similar stores,I presume its also under staffed, none of the tills were open, and payments were taken at the customer service department.So in a relatively empty store with little to delight you still had to queue to pay.Aisles were not well signed, and no obvious system, finally found what I needed, but no one to ask for assistance.
October 2022 by Celik, Vedat
We have received great assistance from Karen and Mark when we visited the branch for collecting our order. The support and advice given in the store was outstanding, the best purchasing experience that I have had for a longtime. It was fully knowledgable, pleasant and very helpful. These people are invaluable assets to Homebase. Please take care of them.
August 2022 by W Dowrich
I went to collect a C and C item, and they had a range of sale items, well worth it.No wardrobes tho. But fixings for an open range wardrobe.
August 2022 by Mel O
Very slow to pay. Every time I have been here and I am ready to pay there is queue and only 1 person on till. Car park is small.
July 2022 by Crazybad247
Always easy to locate stuff in store. And staff are always willing to help if required
July 2022 by Richard Guy
Good store, lots of everything, parking is a bit random though..
