January 2024 by James Kinnell
Excellent and knowledgeable sales assistants in store and arranged quick delivery for a new fridge. Thank you.
January 2024 by Paul Harle
Absolutely superb service from RDO who couldn?t have done more for us during the ordering process and delivery. We opted to have the old appliance removed and the new one fitted (I was at work when they came) and had spent the night before learning how to take the cupboard door off a smeg without a key, and wasn?t looking forward to fitting it back to the new one if it was going to be a similar chore. Totally surprised to get home and find everything was in place and the door fitted. As I say I wasn?t here but my wife couldn?t praise the two chaps more highly. Thank you for your great price, quick delivery and thoughtful installation. Excellent
January 2024 by Peter Hieatt
Bosch dishwasher bought just after Christmas. They had the exact model we required and the machine was delivered within 2 days, on time. Installation was quick and efficient, carried out by Matt and Ashley who were very polite and helpful. Will definitely use RDO again.
December 2023 by p c
Phoned late on Friday to enquire about a particular Tumble dryer and not only was it in stock, it was delivered free first thing on the Monday. Very friendly sales staff, efficient email/text confirmation process and polite/ friendly delivery team. Perfect service.
August 2023 by Jez Jalie
We?re very pleased with the service from RDO when purchasing a new dishwasher. Let?s face it, getting a new dishwasher is never something you relish, but RDO (who were recommended to us by Bosch) made the whole process easy and convenient and it was a pleasure to deal with them. The website was great, the after sales call from Alex was prompt and helpful, and the fitting team, Darryl and Phil, went out of their way to be courteous and prompt - as well as being very patient with our inquisitive three-year-old and nosey dog. They also took the time to answer our daft questions and give us some tips on caring for our other white goods. A huge thank you to RDO for a fantastic experience.
May 2023 by Dev Random
Honestly, I could have easily left a four or five star review.But, regrettably, to post an honest review, one must consider the experience as a whole (i.e. *including* delivery experience).And, in that respect, this review is an example of how a poor sub-contractor can tarnish the experience.RDO subcontract their deliveries to Panther, here's what happened:Panther turns up with delivery and says they can't collect because their "van would be blocked".Not my problem mate. For a logistics company that claims to be the "UK's leading 2 person white glove delivery serivice", you should know what you are delivering and what you are supposed to be disposing and you should plan your deliveries accordingly so that your van is not blocked !Panther promised a different van would turn up later in the day. This promise was a lie, no van ever turned up the same day, instead something was scheduled the next day. Predictably Panther never turned up the next day either.Please RDO. For the sake of your own reputation, get rid of Panther logistics.
February 2023 by Paula B
Excellent service from a very professional & reliable company. Phoned 9am on Monday for a washing machine, Chris was so helpful & knowledgeable. Delivered & installed by 9am Tuesday by 2 lovely friendly, helpful guys. So impressed, can't beat RDO for just the best service.
December 2022 by Neil Meekin
Great job and friendly delivery service too they were happy to do all the heavy lifting- thanks David and Dan!
October 2022 by Adam Carr
Amazing service. Purchased a Bosch oven during August 2022 and I had a small problem (my fault). They went the extra mile and helped me out. Extremely pleased. A breath of fresh air, will definitely use again.
September 2022 by Jean Boucher
Exceptional service! I cannot praise RDO enough. I went into their shop on Tuesday to buy a washing machine & had excellent service from Andy! The machine was delivered the next day &, there again, great service from Jed & Daryl who installed it. Thank you RDO.
August 2022 by Barry Clark
So helpful after being let down by an online supplier. Great to be able to actually talk face to face with a knowledgeable person who understands your requirements and then goes the extra mile to ensure you get what you want when you want it and actually cheaper than buying online. Installation and recycling also cheaper than online alternatives.
August 2022 by Carmelo Macasaddu
What a great company to deal with.. as soon as I ordered online, they phoned and confirmed the order and delivery date. They made sure to email and text to uodate and finally, on delivery day, they phoned to say exactly what time they would arrive. I am completely satisfied with RDO Kitchens and would definitely buy from them again.
July 2022 by Rickie Revell
What a great Service provided from start to finish. From being very helpful in what I was looking for to buying and having my new cooker delivered and installed. Couldn?t recommend this Company higher, quality.I will be back to buy my new washing machine very soon. Thank you RDO.
June 2022 by Lesley Weekes
Got a fridge & freezer. Bought it on the Sat. They delivered on the Tuesday. Brilliant service in store, from the delivery team & customer support. I had a small crack in a salad drawer so I emailed them. They replied within an hour, arranged a replacement - it arrived in 3 working days - and emailed again to check all was ok.Will I use them again? Definitely!
April 2022 by lee evans
The RDO support team were great. I had a slight problem which was my fault and they looked to fix the issue in a prompt professional way. I thank them for their great customer service and would recommend.
