February 2024 by Si Bland
I wouldn't go anywhere else for help and advice on AV equipment. The staff are incredibly knowledgeable and very friendly. Just a word of advice: make sure you buy in-store on over the phone, so that the staff actually benefit from your purchase. Big thanks to Ian and his team for all their help on choosing the right equipment.
January 2024 by daniel
Very good
December 2023 by Mark Hatfield
The people who work in this shop are great. Full of knowledge and passion they are willing to share. It never feels like a sales pressure environment.Big shout out to John who helped us out getting our TV. It was an education and a pleasure. Thank you. Mark
October 2023 by Elchulito Suavecito
Once again, impeccable service from the team at Richer Sounds Reigate. I had an issue with my AV amp, and they managed to fix it on the spot.Not only did they fix the issue with my AV amp, but I also came out of the store with a full Atmos speaker setup!My thanks to the manager Ian for all his help and expert advice.
October 2023 by Alfie G
Although We didnt buy anything this time would go back to this shop again to purchase a tv next time
June 2023 by James C
Knowledgable, friendly staff who will give you actual advice (rather than push the latest gear) and a great selection / price
June 2023 by Kim Cooper
Richer Sounds at Reigate are very helpful and know what they are selling and will listen to what you want and will help you to get the write equipment that soot's your needs and pocket they will not push something that is expensive for the sake of it.
April 2023 by Tom Elliott
I Was served by Scott at Reigate. I believe he was new to the role yet you would never have known.. Enthusiastic, but not pushy, Scott was thorough and gave me all the information relative to my purchase. I will visit Richer sounds soon for my next TV purchase largely on the back of Scott's great Customer Interaction..
April 2023 by Nigel Copsey
I visited the Reigate shop last week to buy a new turntable. Ian gave me loads of great advice especially about upgrading my speaker cables and positioning the speakers. The turntable arrived today. V easy to assemble having been shown in the shop. It sounds like I have a completely new hi fi system even though my amplifier and speakers are twenty years old! I am now returning to my 40 year old vinyl collection as well as my CD?s with excitement. I would recommend anyone to go to this shop rather than buy on line. I was in the shop for an hour and a half?.learnt a lot! Thanks Ian for your fantastic advice.
February 2023 by John Nower
The staff are very friendly and knowledgeable. They make you feel that you are not as stupid as you think you are
January 2023 by Andy Hoare
Although I did not intend to buy anything on this visit and I made that clear when I visited, the staff were both helpful and polite, offering me what I believe to be honest advice.
November 2022 by Cato Jinja ninja
Can't fault the service .. unlike the TV however they made it possible credit to R-sounds
October 2022 by Scott Ldn
Great aftercare service for a faulty set of Sennheiser earbuds that had some playback issues, quick and efficient exchange. No problems would recommend ?
July 2022 by Anthony Shaw
Very helpful staff, great deal on new TV. Recommend.
April 2022 by James Railton
Had to buy a HDMI 2.1 cable for eARC sound bar, Ian recommended a good and affordable cable to use. I always find Richer sounds staff are very friendly and knowledgeable. I always use Richer sounds for any audio or visual equipment and will continue to do so.
