January 2024 by Stephanie Jones
Couldn?t recommend Alan at Tui enough we go on a lot of holidays and cruises and always book with Alan his knowledge and customer service is 10/10. Goes above and beyond to help each and every time, wouldn?t go anywhere else.
January 2024 by Joanna Rush
Visited Tui Staines and booked a holiday with the help of Claire who was very welcoming and knowledgeable. Would definitively book again with Tui.
December 2023 by Jayne Manley
Highly recommend, so knowledgeable on locations and accommodation and Lauren E did a fantastic job of getting us a really competitive price. Very little effort needed from us and a fast, hassle free and efficient service with no hidden extra's. Thank you so much from the Manley family x
November 2023 by Amy Moore
I never really leave reviews but after todays amazing service I needed to! Alan from Tui Staines was absolutely brilliant. He was so helpful, not pushy at all and made the whole process easy. Thank you, and I'll definitely be returning to book our next holiday!
November 2023 by Rochel L
Alan was very helpful in booking our friend's wedding party holiday plan. Friendly, bubbly and most of informative. Thank you :)
November 2023 by Gary Wills
If you are looking for expert advice on booking a Cruise then Alan from TUI Staines is your man. Super knowledgeable and extremely helpful in making sure all your holiday requirements are met perfectly.
November 2023 by Melanie Little
Have booked many holidays with the Alan at TUI in staines over the years. We normally do cruises and he has a great knowledge and is always helpful.
November 2023 by Simona Truong
Absolutely amazing experience at TUI Staines !Alan helped us book our wedding package and we are beyond grateful for his assistance. His customer service was everything and more ! We couldn?t have asked for a better person to help kickstart our big day.Highly, highly recommend Staines branch, 5 star is truly not enough to show how happy we are ! Will definitely come back to this branch for all future holidays with TUIBiggest thank you to Alan & Team
October 2023 by hamish jeram
Fantastic Customer Service, extremely polite & patientAfter being told by 3 different stores & 2 online agents I was unable to use my egift voucher to book a holiday without being in-store, Amy N. over the phone managed to get it done, at 7:55pm.Super friendly and can't thank her enough!
August 2023 by Lily Hall
Visited the Staines store and was greeted & seated by a lovely member of staff called ?Ayman? - could honestly say I will be back to this store to book our next holiday specifically with him. He met our every need and was so friendly yet so professional and polite he made our experience much less stressful than I imagined. Thank you!
August 2023 by K.C
Am a returning customer having booked both previous holidays and our honeymoon through the staff at Staines namely the female manager and Andrew.Today we booked a holiday with Aymen and I was left really impressed with his professional efforts.Aymens attentiveness was second to none, he was polite and conversation flowed easily, the considerations he advised us to think about as well as the general advice he offered was much appreciated.He found somewhere that was suitable for our needs, within our budget, on parr with what we wanted as a young family looking for somewhere our daughter could enjoy too.There was no hard sale, he kept a shortlist for us and allowed us to revisit each option many times over. He was only happy once we were. Will definitely be back to book 2024 with him.
August 2023 by Emma Hunt
Had the pleasure of meeting Andrew at the Staines branch. I can not express just how helpful he was! I?m a very fussy customer and he patiently went through every possible kind of holiday to meet my needs. Thank you so much! Highly recommend
August 2023 by Clare RP
Lea and Ayman were an incredible when I came in recently. We figured out a way to get us a family holiday booked at the hotel we were hoping for in the exact way we wanted too which otherwise wasn?t showing online! Thank you so so much!
August 2023 by Richard Atkin
I have been dealing with Andrew one of the wonderful advisers to book a very special holiday for our family to Florida. Andrew knowledge and help was outstanding and while it?s not our closest Tui we will deal with Andrew for future bookings.Andrew has a wealth of knowledge from the Caribbean islands, Mexico , Lapland and many more from his many years working for Tui.Thank you for wonderful service ??
August 2023 by Kerry Pollard
I booked a holiday over the phone with Alan yesterday. He made it so straightforward , ensured I had all of the information I needed and had a mountain of knowledge about the holiday I have booked. Would defining recommend visiting or calling this store for your holiday needs.
