November 2023 by Nicholas Daniele Doronzo
I received a perfect service from Arooj Kayani, very professional and knowledgeable person, definitely coming back to purchase more.
October 2023 by poonam sohal
Mr malikzad gave us the best deal and his service was amazing. He made sure we get what we needed and we appreciate his time and he was so cooperated throughout the process. Thank you
October 2023 by tamzin
The employee that helped my family and I was called Gouldi Souni. He was extremely helpful and patient throughout the process and I?m grateful for all the help during it. He?s very knowledgeable of the products within the store and helped us make informed choices. I thank him for giving us a comfortable and well experience, that we were able to find a suitable sofa for our house! Thank you again ?
September 2023 by Florida Duraku
It was a lovely experience dealing with Raj which was absolutely helpful on helping me on chosing the corner sofa bad. He carefully explained to us the quality of the sofa how it works and help to find the best solution for us . I would definitely deal again with Raj on choosing other furniture. I really appreciate all the effort of him towards us to give us the best service. Thank you
August 2023 by Jamie Harford
Arooj was amazing today! She helped match our many request to a tee today. Her bubbly personality was great to see and she is an absolute credit to furniture village. She will go far. Thank you.
August 2023 by Amy-Beth O'Donovan
Arooj was very helpful, explained everything in lots of detail and made sure we knew exactly what we were ordering. Tailored the payments to what was suitable to us and made it all a very easy experience! Thank you!
August 2023 by Abimanyu Rana
I recently had the pleasure of interacting with Gouldi at Furniture village while shopping for a new bed, and I couldn't be happier with the experience. From start to finish, he provided exceptional service that truly stood out.
July 2023 by Nicole McKeever
Had an excellent experience at this branch with brilliant customer service. Shah was incredibly helpful and was able to answer all our questions and talk us through the process. We're so excited to have our new sofa delivered soon!
July 2023 by Corina Pasat
Excellent customer service is always ready to help and give you a discount and very nice products they have. The most recent purchase from there is the sofas, lamp and the table - absolutely amazing.
July 2023 by David R
July 2023 . 1st visit met by knowledgeable, friendly sales consultant (Paul Heer) who answered all our questions even ones we forgot to ask and made suggestions based on our requirements and his own experience. After an hour + we left. Two weeks later after visiting many stores in person and online we returned to make our purchase based on good customer service and cost. Delivery due in September. I hope the rest of our experience with Furniture Village Staines meets the high standard set by Paul.
July 2023 by Nicole Gordon
Had an excellent experience at this branch with brilliant customer service. Shah was incredibly helpful and was able to answer all our questions and talk us through the process. We're so excited to have our new sofa delivered soon!
June 2023 by Simon Murray
Excellent professional serviceMy wife and I went in over two days looking for a 3 sofas and met Paul who was very professional and very knowledgeable about all the different brands and styles. His easy going approach was very reassuring and it certainly helped us make our minds up about the type of sofas we needed. An asset to the company and we will be back for our beds next!,We will update the review once we have the sofas delivered. Thanks Paul.. oh yes and he even remembered how we took our coffee ?
June 2023 by Manpreet K Dhoot
It was a great experience! We would like to thank Raj who assisted us with making a great choice for our new furniture and throughout the purchasing stages. He has great knowledge on what type of furniture is best for its use purpose, providing his honest opinion!
April 2023 by Smit Patel
Laura Bielskyte was wonderful in helping us select our kitchen dining table. She was very professional in her approach and connected with us with right away and understood our needs. Thank you for your amazing customer service.
April 2023 by Zsofia Takats
Arooj thank you for your help choosing our new sofa bed. It is a dream we love it so much. You explained very well what are the options available and helped tremendously to make the right choice. The purchase was smooth and the delivery as well. Glan was able to pick up our old sofa as well just a day before the new sofa bed arrived. Thank you again, I will spread the word about the excellent and professional costumer service in furniture village from now on!