December 2023 by Christopher Roberts
Found the trousers i wanted.
December 2023 by Eva Ch
On the website store is open until 7pm. I went there on Tuesday to collect my parcel, but they have been closed after 6 pm ??????
December 2023 by Fátima Santos
Reasonable quality, good prices, a wide variety of clothes for all ages.
November 2023 by Maureen Frost
Quality is not a top priority here.Cheap and cheerful.....if that's what you want....
October 2023 by Emma
Shocking customer service
September 2023 by Rosemarie Webster
Kiddies clothes are great value . Love to have a browse.
August 2023 by Leigh
On the 30th of May we visited the store in staines and did some shopping after purchasing some items my partner asked the lady at the checkout if we could feed our 6 month old in one of their changing rooms, she said yes. (at this time all were empty we could see curtains open on all) after aproaching the cahngingrooms we were met with another Lady who informed us that customers were not allowed to do this as it is for customers who want to try clothing on, and that i had been informed incorrectly. I enquired further and sugested I could try something on that I had purchased moments ago from them and my partner could feed our child in the same booth. The lady laughed at me and shook her head.In the end we had to wait for a manager to clear this up which took a long time and this was all during a heat wave. Afterwards I tried to contact their customer service team online, but they make it difficult to file complaints and get things done hence why this is late here. All the while when they respond to me they make no effort to make amends and I will be avoiding their stores, they didn't seem to care online either but hopefully you reading this may do.At this point I just want to make people aware that H&M do NOT care about their customers or their health even despite us being paying customers. Sad to think this is the view of a company in 2023. I'll take our money elswhere from now on.
July 2023 by Carol Headington
Nice selection of clothes. The sale rails could do with organising more at times. It is also hard to find an available member of staff on the 'floor' to help. Still pleased to have this store in Staines.
July 2023 by Becca Masters
Nice shop. Although hardly any sizes for a 2-3yo boy. Which was perplexing.
July 2023 by Jonathon Brown
Bought an excellent value-for-money sale suit for my 11-year-old son
July 2023 by Virender Tiwari
Good place to shop
January 2023 by Mark Bunnell
Good variety and helpful staff
December 2022 by Zenia Malik
Nice knit wear
December 2022 by Matt Bailey
Over-priced and uninspiring. Meh.
October 2022 by Rob Dickie
Some of the freshest threads from the American chain
