November 2023 by Karen McLeod
We enjoyed a group lunch very comfortable and nice social experience. Food is warm but is a buffet style so not always piping hot due to diners opening Food warmers. You pay as you arrive which makes it easier. Can enjoy your meal and leave. Really nice staff.
November 2023 by Tina McCarthy
Surly manager. Waited for staff at the steak grill hot plate- unmanned. Asked the manager twice if it was operating, no reply the third time he snapped ?he?s coming? I replied so is Christmas.Young teenager finally came out drinking a coke and playing on his mobile. Started to charge it and kept drinking. Finally approached me still drinking, no apron just the tee-shirt he was wiping his phone screen and glasses on. Didn?t wash his hands but lifted his top to scratch his back while nodding to let me know he was ready. I told him I didn?t want anything as he wasn?t very hygienic and he grinned ?????Mediocre, tepid food and poor service apart from the waitress and the man collecting plates.Annoyed that I didn?t spot a red flag that the place was a quarter full on a Saturday night while all the other restaurants were buzzing
September 2023 by pennyhappenny
Went in to have lunch. 2 people £35. Pay extra for drinks. That's as soon as you get in the door. Fine. Until you taste the food. Food was dry/hard and tasteless. Dump loads of sauce on it and you have a taste. The trays on the buffet were not very clean. Food stuck to places. The noodles were stuck to the tongs you use to pick up, gave that a miss. The whole buffet was so unhygienic. We were starving, paid our money and ate what we thought was ok. But never ever to go back again. Waste of money.
August 2023 by Sam
The buffet is misleading and doesn't include soft drinks. All buffets include soft drinks within the price. Also, the soft drinks are extortionate! When I approached the manager to question this he was unhelpful and rude. He stated that "no we don't have include drinks". Also, the toilets are very dirty and looked unhygienic. The grill had no vegetables nor a good selection of meats.
August 2023 by Dreamer26847482032
Awful experience. Soft drinks aren't included in the price and the prices are extortionate! The manager was unhelpful and rude. Practically said take it or leave it. The food was cold and the grill had no vegetables nor a proper meat selection. This place is a temporary set up designed to rip people off. Do not eat there!
August 2023 by A S
Food - Cold food offered. Fruit flies were sitting over fruits. Ice-cream was half melted. Pizza was not baked properly. Only soups were hot and yummy.Service - Impolite Manager, other staff is niceAtmosphere - ACs were not on. Flies flying around. Some of the bowls had water after washing.
August 2023 by Md Mohsin
Hot Food Section close at 9PM without any notice , there is no visible notice to confirm that they close grill at 9PM. The staff behind the Hot food section always hide & get miserable if Hot food ordered. I come to this restaurant since 2018 & never seen a happy face behind the Hot food section. I always come to eat squid on the grill. Today manager mentions they don?t serve hot food after 9pm. The manager doesn?t even communicate effectively. Staff member behind bar mentioned that it may be language barrier. This restaurant can do so well with the right set of people. Hope the owner notice my post.
August 2023 by Nashhhhhhhh
Worst food in Staines, I wouldn?t recommend anyone here!!!! Cold and tasteless food.. I will not go there to eat even if for free!!!!
August 2023 by Carol Headington
Man at front desk quite abrupt and rude. A couple of the staff were quite nice. Food was tasty but lukewarm. Flies near cake so couldn't eat that. It was not a hot summers day but their Ice cream was melting. Got some ice cold water which was nice.
July 2023 by Daisy Carew
Cold, cold food. Food tasted bland and unseasoned. I?m so sorry to say but it?s the worst meal I have ever had. The waitresses were sweet and the diet coke tasted okay but that?s best thing about the trip. Food was dry, lacked sauce. Trays left uncovered, flies flying about. Yorkshire puddings served as part of buffet along with pizza? Not very Chinese. Wouldn?t ever go back.
July 2023 by hungry1177
Went with family, after booking somewhere else, just happened to walk by, without checking reviews like we normally do, however the venue itself looked clean and lots of selection, why we changed our minds on where to eat. First dish for me was cold thai chicken, was it meant to be cold, surely not if in the same section as warm bbq wings. Went for some noodles and again cold. Not great tbf. Coated prawns weren't cleaned, however the other prawn dish I had, they were all cleaned, so stuck with that dish and it was good. Overall, the food was tasty and I would go again, when back in the area. Noted - maybe the dishes were cold from spoons being left in the trays, which meant the lids can't keep the heat in?!
July 2023 by markandrani
Not good food was cold and completely tasteless and most of the dishes where empty we asked the staff to fill them up but all they done was walk away ,they are quick enough to take your money but not to fill up food service dishes so I will not be going there again
July 2023 by Drew D
Staff didn't ask if we had been before or if we knew how it worked here. Didn't know that you had to go up to the bar and order your own drinks, waited 10 min before getting someone's attention. The same thing happened to 4 of the tables that came in after us.
July 2023 by Daniel F
"I visited this Chinese buffet and I must say, it was an experience. The food tasted like it was cooked in a dishwasher and left out in the sun for a week. The sushi was basically a roll of seaweed with a side of disappointment. The fried rice was so oily, I had to use it as a slip-n-slide to get to the desserts. And speaking of desserts, the only sweet thing about them was the look on my face when I saw what they actually were. The atmosphere was also lacking, as the staff seemed to have been trained by robots with no sense of humor. I left feeling like I had just eaten a whole bunch of regret and a side of indigestion. I wouldn't recommend this place to my worst enemy, unless I wanted to seek revenge on them. In that case, this is the perfect place for them."
June 2023 by Adel ?joker? Sefer
Great little buffet with a good amount of food choices!they have a chocolate fountain with fruits and marshmallows, and they have a separate dessert section as well, drinks are not included is the price so you pay for them separately but in al honesty the place is a good value for money!the dishes have been replaced really quickly and the staff was constantly cheking if any of the trays needed some refilling!
