January 2024 by Kelsey Harry
Excellent service from Jason ??
January 2024 by Sameh Haggag
Previously punched an extra hole in my belt a couple of times with no issues at this shop.Just today, I asked the person working there to shorten a watch's metal buckle for me, he asked about its make and I told him it is chinese (I just got it specifically for a formal exam that won't let me in with my smartwatch).I asked him how much would it cost and he told me 11.99!! I was expecting a much smaller number, as the tool to do this simple job is sold on eBay for about 3 pounds.So, I gently laughed telling him that he is asking more than the price of the watch itself!I was surprised that he responded aggressively something like it is not China here!His tone and body language conveyed a very negative and offending attitude, so I told him thank you and left.We thought of giving it a shot back at home, and my wife managed to shorten the buckle in 15 minutes with simple household tools. He could have done it with his tools in 1 minute and kept me as a happy customer instead of losing a bitter one who would hardly recommend them again!
December 2023 by sham singh
Had keys cut from the brilliant Jason, really quick and helpful. Awesome guy and service ? cheers
April 2023 by roddy archibald
Great quick service,replaced keyfob at good price.
April 2023 by Chris Matthews
Rude man working in there. Abrupt and not helpfull.
April 2023 by Bim Gim
Got 5 watch bracelets resized here, quickly and with no bent pins! Thank you Jason. Slightly cheaper than the other jewelry stores as well.
February 2023 by Lynne Collins
Excellent customer service from Will!! Happy, helpful and polite, thank you!!
February 2023 by Luthfur Rahman
Jason is extremely rude, talks with a very condescending and patronising tone. Customer service skill are non-existent.
February 2023 by Neil Smith
Had a key cut here. Service was excellent and prompt
October 2022 by Brent Maytham
Great service but the guy has too many things to do.. but he managed
October 2022 by Jennifer Watts
Didn't realize the key only opens the driver's door feel like I wasted my money .
June 2022 by M M
Really good experience!!I?m so sorry I can?t remember the man?s name who served me and my mum today but he was really lovely and had a little natter with us about cats which I absolutely love. Great service and great experience. Thank you for my new keys!??
May 2022 by Ania Krawczyk
I have never meet that rude Man in my whole life . The worst customer service!!
April 2022 by alf slade
This is the second time Jason has carried out a repair for us, repairs were done on time and a very high standard , such a friendly and polite chap
January 2022 by Mike Williams
Extremely helpful staff.
