March 2024 by Chris Brooking
Great food and friendly staff. I had a nice lunch with my daughter
March 2024 by Varun Atre
Would be better to bring both mains out at the same time. Had to wait just under 5mins for the 2nd persons
March 2024 by Alicade (AJ)
Ramen was amazing. They forgot to put in my order but they gave me a free dessert so it was all good.
February 2024 by Katie Horsfield
I have visited this wagamama branch a couple of times now. Service was a bit hit and miss on the first visit, better on the second.The ramens are delicious and the katsu curry. There is a good selection of vegetarian options. Really enjoy the rose lemonade too.Vegetarian options: Great vegetarian ramens and katsu curries.Kid-friendliness: Very family friendly.
February 2024 by Genevieve M
Ordered online to avoid waiting for service as we were doing take out, but it took half an hour before the food was even cooked! Don't order online! It?s quicker to order in person.
February 2024 by Sarah Jabeen
Loved their vegan udon and hot pot.
February 2024 by leonardo maria de paolis
Cannot wait 30 minutes to get served at Wagamama out of rush hour when is empty and they even forget to bring part of your order.
February 2024 by Jonaathan
I rarely go to Wagamamas Staines but in the times that I?ve been - I?m always treated with the utmost care and efficiency by staff members but when I went today; the atmosphere was horrendous.Although the food was delicious, after my meal I saw the staff arguing with the manager and as I was getting ready to leave, one of the girls started crying at how the manager spoke to her (I later found out his name was Pablo) The staff were working so hard that day and seeing that made me upset and wasn?t something I wanted to see on a Friday night.I will not be coming back to Wagamama Staines after seeing how poorly the staff members get treated by management; disgusting.
February 2024 by Mr A
Food okay, service took far too long, 25 mins for a child?s ice cream, I ended up getting it from the food station myself. This isn?t a Japanese restaurant, it?s a western mock up??
February 2024 by Rajiv M
Usually I really enjoy Wagamama and it's vibes. Most Wagamama branches the service is also really good.However, this branch at Staines Two Rivers, looks under staffed and under resourced. It was slightly busy, not fully packed - half the seats were empty, and yet we had to wait close to 15 m8ns to be seated. The staffs were very polite but looked very stressed.It took another 10-15 mins before someone came to take our order. The staff apologised so many times for the delay but you could see how stressed she was because of the workload. When the staff are not happy, ut reflects in the service and food they serve.We ordered Firecracker and most branches they add generous amount of the red sauce in it but here it came with a lot less sauce than they normally serve.We go here as it's close to our house but this isn't one of Wagamama's best branches.
February 2024 by Shatish Chauhan
This is the BEST wagammamas I have been to! The staff are great, as is the service. And the food is better than the one in Covent Garden! As is the service and atmosphere. EXCELLENT!!
February 2024 by Ri F
*Gluten free review* The dedicated gluten free menu was very easy to order from and my placemat was marked as gluten free which is always reassuring. I had the Raisukaree with tofu and it was delicious. The staff and manager were extremely helpful; I felt safe and catered for as a coeliac dining here. Thank you for a great experience!Dietary restrictions: There is a dedicated non-gluten menu
February 2024 by Marta Szukalska
Vegetarian options: Just ordered Tofu Pad Thai via Deliveroo and received a meal that instead of Tofu had mushrooms(which I hate) and pink ginger added, chilli and coriander were missing as well. The dish was entirely different compared to the descriptions and previous times I had it here.
February 2024 by Michelle Williams
Placed an order at 7:30pm through deliveroo was told be with us by 8:20 at 9 pm was still waiting for the rider to collect from restaurant when phoned the restaurant was told by a helpful member of staff that she was really sorry but loads of order had been mixed up and didn?t know if our order would be fulfilled as they are so busy and this happens a lot so looks like we?re not ordering ever again from wagamamas Staines
February 2024 by Deepa Hegde
Great service always... Love the food and the options... Great place to