December 2023 by kealey jesson
I cannot believe how unbelievably rude the lady serving me at the counter was! I was sending off some electronics so something I was trying to be very fragile with. when I popped the parcel down some chocolates fell off the counter. I immediately apologised and picked them off of the floor. she shouted at me and continued shouting. I said I?m really sorry. I?mnot sure what else I can say after I have apologised several times. this is not the first time they have been rude. Leaving feeling really upset. not what i needed. after a 12 hour shift.
November 2023 by Peter Dunn
Very unhelpful, went to drop off an Evri Parcel as directed by the website, despite it being within the agreed weight and size they refused to take stating it was too big. Went to another drop off point who were happy to accept it.
August 2023 by Julie Haslett
Miserable and unfriendly proprietors. I use the shop to drop and pick up parcels and that's enough for me. The owner attracts schoolchildren by selling brightly coloured and unhealthy sweets and vapes, allows only two in at a time but still manages to (wrongly) accuse one of not paying - verified by his cctv. An unpleasant shopping experience. Shame.
August 2023 by Charlie Watson
Honestly, the Asda is so close that its worth it just for the customer service. (Thats ignoring the outrageous prices). The Lady was less than helpful. Said put the label anywhere on the parcel however where it was put was immediately followed up with a sigh. Overall just a bit rude.
August 2023 by Martin Meaney
They got everything.... I've been going here almost 22yrs.. My favourite shop when I go to Epsom Derby... ????
June 2023 by BOBBY warren
Lovely place to chill and decent shops .
May 2023 by David Jacobs
Husband and wife run shop lovely couple very helpful great local shop
April 2023 by Jay Songhurst
Perfect place to go when you need the essentials extremely friendly and helpful family run business
March 2023 by Morley Lackey
Collection of a missed delivery by UPS.I was dealt with efficiently by a pleasant lady.
January 2023 by MB
Very poor customer service:I went to collect a UPS delivery, the lady INCORRECTLY told me she couldn't give me the package because there was no "tracking number" on the ticket UPS put through my letter box at the time of attempted delivery; she WRONGLY advised I needed to show her an email from UPS with the tracking number on it; I couldn't because there was no such email!All the lady needed to do was scan the QR code on the UPS ticket I'd already given her; this would have taken less than 5 seconds! After a few minutes I finally figured this out myself, and the lady eventually handed over the parcel.My collection should have taken seconds, but due to this ladies laziness and unwillingness to do her job properly it turned into a negative experience lasting several minutes; I hope the lady is more helpful towards future customers.
December 2022 by Melissa Jones
The man who works in this shop is disgusting. I am a young girl who went in to return a parcel and he was extremely rude to me and was laughing at me because I accidentally used the wrong barcode and told me to ?do it myself? when I wasn?t sure what to do. He should be more careful with how he treats people.. he?s lucky I?m not a crazy lady lol.
November 2022 by Grace Taylor
Great shop and great owners
November 2022 by Julian Seifert
Barely accessible
November 2022 by Paul Jones
First time going to the shop, needed to send a parcel, very helpful and very friendly couple, definitely be using them again
November 2022 by Gurung Gurung
The man in this store is very very very rude and racist. He does not know how to treat the customers. He is just so rude and unprofessional. The food in this storeWas expired and looks very dirty. I will never go in this store.