January 2024 by Miz Ley
My daughter had her ears pierced here recently. The staff member was so thoughtful, patient and kind. Great service.
August 2023 by Sarah Lou
Terrible from start to finish. Ordered online click and collect travelled 8 miles to find the store was shut when it should of been open. Rang the next day to be told they had staffing issues and my order has been cancelled as they didn't have the stock even though online it says it was.
April 2023 by Austin Davies
It was a great experience I had someone that was learning to do it so they did it on me but there was a supervisor there but she did a great job on it and it didn?t hurt at all would recommend it ?
January 2023 by Floriana Rolleri Pape
Great customer service!! Clear explanation of products offered and quick booking time
December 2022 by Beatrice Hasrouty
Awful service. The person working there is absolutely clueless about piercings, no way I will have it done in that store, and this is without getting it done there, I can only imagine the damage he would do! AVOID
August 2022 by Lucy Maddin-Uden
My 5 year old daughter got her ears pierced today & it was a brilliant experience. The lovely lady who did the ear piercing alongside her colleague was fantastic. Great customer service & we are very happy with the piercings. Would highly recommend.
August 2022 by Samphire Sisters
I took my daughter to get her ears pierced and Martha and Daryl were both amazing and really helped to look after her and ease both of our nerves.
May 2022 by erica lillis
Good section always find something to buy
April 2022 by Ben Hannon
I visited the store today to have both of my ears pierced and I received an extremely warm welcome from Emily. Her knowledge, professionalism and kindness made the visit a very relaxed and comforting experience. Her work ethic and efficiency were absolutely brilliant and I will definitely recommend the store to family and friends! Thank you, Emily!
February 2022 by Freya Hill
Best place for ear piercings and cute accessories! Had my second holes done here by a lovely staff member (Chelsea) and she gave me all the right information and was really helpful. It has been the only place where my piercings have healed so quickly and the choice of studs you can choose from is great! Also the accessories they sell are more than what you would expect, they always have cute bits, Definitely will be back
February 2022 by Charlotte N
Came here to get my third lobe piercing,was rude for no reason from the beginning and awkward, not welcoming or friendly in anyway. handed us a heavy dirty ipad to fill out the form and was rude when a simple mistake was made while filling it out. didn?t know i was going to be tested on the information that i should have read and became hostile when i didn?t know the exact answers to the questions. also they don?t wear masks in the store,touch you without sanitising and no sense of social distancing what so ever. don?t bother coming here for a piercing and instead go to a reputable piercing shop.
February 2022 by Kim Lazell
Clean, tidy store. Great service, enquired about ear piercing and was given all the relevant information I needed. Staff Chelsea in particular was happy to help. Very kind and helpful. Will be returning soon.
October 2021 by Katie Shaile
I only used Claires for piercings. I don't buy anything because it's expensive.
November 2020 by E D
Been in to this store a few times recently and appears to have been a change in staff .The familiar faces were always helpful , were great getting grandaughters ears pierced arranging to do both ears at once and would always check stock , help find things in store .My recent experiences...... staff too busy chatting to each other at the till to serve me , or more interested in whatever they were eating while standing at the till to deal with enquires or just uninterested , shoulder shrugging ? don?t know if we sell those? response to a question about spare earring backs & necklace extenders , that I couldn?t see on the racks but had bought before.Well if staff can?t be bothered to look, check or help customers - I can?t be bothered to shop there . Go to amazon - it?s easier and a faceless web page is a better option than uninterested , dismissive staff.
September 2020 by Emma D
Been in to this store a few times recently and appears to have been a change in staff .The familiar faces were always helpful , were great getting grandaughters ears pierced arranging to do both ears at once and would always check stock , help find things in store .My recent experiences...... staff too busy chatting to each other at the till to serve me , or more interested in whatever they were eating while standing at the till to deal with enquires or just uninterested , shoulder shrugging ? don?t know if we sell those? response to a question about spare earring backs & necklace extenders , that I couldn?t see on the racks but had bought before.Well if staff can?t be bothered to look, check or help customers - I can?t be bothered to shop there . Go to amazon - it?s easier and a faceless web page is a better option than uninterested , dismissive staff.
