February 2024 by Sandy McDonald
It says on the website that they are open today Sunday from 11 00-17 00 My husband went over there from our home at West Horsley to get his phone unlocked but they were shut He waited over half an hour & then gave up It even said on the door that is was open from 11 00 - 17 00 This is totally unacceptable I always check on website for any stores opening hour & expect it to be accurate
February 2024 by Conor Donovan
Visited EE at Walton on Thames after a 13 hour flight yesterday - Anish was very helpful and patient with 2 jet lagged idiots who needed to eSIMS set up on their iPhones. Would recommend purely on the basis of his skill and professionalism.
December 2023 by Janet Warner
Went in with vulnerable elderly lady who owns a pay as you go mobile phone. She had paid money on EE account but had no network connection. The staff were extremely helpful and after removing the Sim and restarting the phone she was connected back to EE. Many thanks to the individual staff member who showed kindness and patience
October 2023 by sally payne
The team of lads were great and very supportive during the purchase of a new phone. I was very pleased with the service they offered and would highly recommend EE in Walton.
September 2023 by Rose Jackson
Great service a young man called Lewis was exceptional!
September 2023 by Paul Owen
Excellent service and great help
September 2023 by Tom Maniewski
I spoke with manager that I need 2 numbers to my for my business and I need VAT invoices. But he seemed to buy and sent some rookie to create contact. Whole contract signed up wrong. Wron name, email and set up as private account so I do not have VAT invoices. Extremely unprofessional!
September 2023 by Tom M
I am having so many issues with the signal depite saying best in area. Hal of the contract filled incorrectly and account set up as privat despite asking few times we want business account!
April 2023 by Adam Sharif
Went through the EE website for a screen repair, selected this store as they stated they did same-day repair - when I got there, I'm told firstly that the store can't do this and only Oxford Street can (EE, you need to document this better), and secondly the guy tried to upsell me an EE contract saying how the repair was going to be hundreds of pounds - according to their website a Pixel 6 repair is £90, which I told him, to his surprise!I then went back to see about sending the phone off, after chatting with someone who clearly wasn't the slightest bit interested in my issue, I was told a repair will cost >£600 because the warranty is over (this isn't even a warranty repair, after all I broke the screen!).Really bad service and I won't be going there again, no wonder there are barely any customers. Not sure why/how the operators keep these stores open at all.
April 2023 by Frank Yates
Stopped short term wireless broadband at a good rate
April 2023 by Sarah Sharp
Great service from the 2 guys at EE in the Heart were today. I couldn't unlock my phone after it ran an update and the sorted it quickly and with a smile.
February 2023 by Anita Murphy
The young man that helped me with my upgrade was friendly and very helpful.
February 2023 by Jim Lowry
Very knowledgeable, got a great deal
December 2022 by Jimmy Francis
Really helpful staff! Very good experience in all, made a difficult situation very easy!
December 2022 by ARASH GHAHREMANI
Super fast, and professional service