February 2024 by Shobin Christopher
Customer friendly post office.Staff named Ancy did a good license renewal service.
February 2024 by Bency Joy
Very welcoming staffs.Speedy and trustworthy service.
February 2024 by Bency
Very good customer service.Staffs were very welcoming.
February 2024 by William Adams
This Post Office is more dysfunctional then most and generally a shambles during the day. The customer car park out the front is used by staff so parking is generally unavailable. The staff are poorly trained and queues are common due to the lack of staff at busy times.The older gentlemen is particularly rude and unhelpful. He appears to scare the other staff. Avoid him if you can. He appears to take pleasure in refusing to help customers with queries. If he refuses to help you, go to another staff member. This happens frequently.
January 2024 by Krish L
Went in today to collect passport application form. The staff were polite and friendly and was able to get it sorted immediately.
January 2024 by Simon Huckle
Busy but got the job done
December 2023 by Kim Waters
Atrocious! Just spent 25 mins waiting to return a parcel. I know it is Christmas but they have no procedure. Meant to queue and people are pushing in. All they need to do is have a bell at each counter and push it when they've finished so next person can come forward. The staff aren't friendly at all. No apologies for delay. No banter or chat. If I owned the Royal Mail I would remove their franchaise. And this isn't the first time.
December 2023 by Sean O'Neill
Wow! They are so rude!
November 2023 by Business Network AM
Bala was very kind with me. I have never posted anything before and he was very patient with me and help to send all my staff on post. Thanks a lot Bala!
November 2023 by Andy Turner
If I spoke to my customers like they do, I wouldn?t have a customers. No hello, no please and thank you. I feel like I was inconvenience for being there.
October 2023 by Sid
Friendly & well trained staff
April 2023 by Joe Merix
Utterly unhelpful. The lady at the counter was more concerned with sending people away to shorten a queue than helping customers. The Post Office in the town centre is far better than this one.
April 2023 by Coconut Water
Very bizzare how my parcel which was not addressed to be at this post office neither as a primary or secondary delivery location from DPD would end up here. Even more strangely the shop keeper guy acted like he didn?t know what I was talking about. The police officers went in and asked him for the parcel to help jog his memory. Only then did he recall. Then he wanted to see a passport before handing over a parcel which he shouldn?t even be in possession of. Strange little games.
December 2022 by Kashif Hussain
Poor customer service at the counter.We bought two acrylic paint boxes from the Walton-On-Thames post office on 01-Dec-2022 and told the person at the counter that we might return one if not used.Today 07-Dec-2022 we went to return the packed box of paint and counter person asked us to go to another counter for the exchange but the other person refused to exchange it and became impolite towards me.We will never visit this POST OFFICE again!
December 2022 by n h
Collection office only open from 8am to 10am (weekdays). Not convenient at all. Nowhere does it state that online. Useless.