March 2024 by kieron melodeon accordion folk music beard
Couldn't find way out of car park .
February 2024 by Hayley Pole
Lovely staff and clear and well looked after store with good products. The car park is good and the quality of the food is excellent.
February 2024 by Roly Hill
Expensive
January 2024 by Nic Law
It?s ok. Could be a better fitted out store for the prices they charge, feels very much like stepping back in time to how Sainsbury?s used to be.
December 2023 by Sue Fuller
No tills open . Had to do it myself . Not impressed at all. Quite a few old people cannot do self check out including me .
November 2023 by Linger
Security staring at everyone with the question mark face of what you have in your bag. Very inappropriate for a Waitrose.
October 2023 by Emily Hannon-Luijbregts
Lovely big store, plenty of stock. Staff are approachable, friendly. Plenty of parking, self check outs etc. Would recommend
August 2023 by Carol Stevenson
Not one of thebest day.0. Weekly coupon which covered telegraph would not accept then said the voucher had been used. Tried to get coffee but would not accept my card. frustrating shop
June 2023 by Richard ex dons
Would not replace bag even though it clearly states it would be replaced free of charge.Still very expensive
June 2023 by KSC2018
Waitrose & Partners West Byfleet is a great supermarket with a wide selection of fresh, high-quality food. The staff are friendly and helpful, and the store is always clean and well-stocked. I would highly recommend this store to anyone looking for a convenient and enjoyable shopping experience.
May 2023 by Jo Kelly
Vegetables often rotting yet still on shelves, coffee machine is usually out of service. Staff are friendly and helpful but the produce really lets this store down.
May 2023 by Paul J
Friendly staff but the lack of items on shelves and the presentation really have declined recently. Looks tatty and unappealing. Rotting vegetables and just a feel of being really untidy. More effort needed
May 2023 by saqib hanif
The management and staff all are so professional and very helpful. Got a very good customer service. Quality food
May 2023 by Jack Snooks
Great sushi bar/ professional sushi place located inside. Very helpful staff, nice atmosphere.
May 2023 by CD
We found a clear example of strong customer ethos in this store on a Friday night with Jack (the store's duty manager) - with his small and very polite gesture of reminding us about the 1.5hrs parking limit (to avoid a fine).Amidst all the negative publicity in the news about Waitrose nationally losing their customer ethos, it reminded me that employees like him at the grassroots level do make a real difference to customer's perception of Waitrose.