July 2022 by Nicolas Orindi
Total incompetence. People ordering and waiting ages. Not even that busy.
June 2022 by Mark N
located between junctions 5 and 6 on the M25, with separate buildings serving traffic on both sides of the motorway.\\nThere was a bit a long line to be served and all I wanted was a coffee and hot chocolate. There was 1 person taking in the orders and 1 person making the orders eventually the manager joined in to help but there was not a significant reduction in waiting time. The hot drink ok, but the waiting did not add to my positive experience
December 2021 by Arif
Small Cappuccino and cheese toastie was £8 !!So they?re charging £5 for a toastie - the same as McDonalds do for a meal or Beefeater charge for a early teatime salad bowl - can?t equate that.The most ludicrous rip off ever, which is why they have a standard policy of not showing prices on boards and we already know they broke £1bn in sales and their uk tax bill was only £24mil - paying minimum wage .. blah blahAs a culture, it?s time to rethink our loyalties people. I for one am re considering all of these, from Sky, to mobile brand loyalty, to my coffee.( I was furious to learn that yday within an hour of BP announcing rationing of fuel, my local garage had added 10p a ltr to diesel to rip off drivers. I didn?t know and filled up. It cost me £80 for just 50 litres. Disgusting.We all need to stop and think consumer loyalty)
December 2021 by AC
Small Cappuccino and cheese toastie was £8 !!\\nSo they?re charging £5 for a toastie - the same as McDonalds do for a meal or Beefeater charge for a early teatime salad bowl - can?t equate that.\\nThe most ludicrous rip off ever, which is why they have a standard policy of not showing prices on boards and we already know they broke £1bn in sales and their uk tax bill was only £24mil - paying minimum wage .. blah blah\\nAs a culture, it?s time to rethink our loyalties people. I for one am re considering all of these, from Sky, to mobile brand loyalty, to my coffee.\\n\\n( I was furious to learn that yday within an hour of BP announcing rationing of fuel, my local garage had added 10p a ltr to diesel to rip off drivers. I didn?t know and filled up. It cost me £80 for just 50 litres. Disgusting.\\nWe all need to stop and think consumer loyalty)
November 2021 by Emma
Good service happy to use my own mug. Efficient and polite.
November 2021 by stephen morrison
James made our day yesterday great service
October 2021 by Arif Choudhry
Small Cappuccino and cheese toastie was £8 !!So basically they?re charging £5 for a toastie - the same as McDonalds for a meal or Beefeater charge for a early teatime meal too ..The most ludicrous rip off ever, which is why they have a standard policy of not showing prices on boards and we already know they broke £1bn in sales and their uk tax bill was only £24mil - paying minimum wage .. blah blahAs a culture, it?s time to rethink our loyalties people. I for one am re considering all of these, from Sky, to mobile brand loyalty, to my coffee.I was furious to learn that yday within an hour of BP announcing rationing of fuel, my local garage had added 10p a ltr to diesel to rip off drivers. I didn?t know and filled up. It cost me £80 for just 50 litres. Disgusting.We all need to stop and think.
October 2021 by T Bone
same as eastbound Costa not open when needed
January 2021 by Hybridism
The country's struggling for work and customers and yet your stores close at 2:30 in the afternoon
November 2020 by Statuum Lettings
This is the most horrible Costa Cofee Store of UK.Staffs are too busy with serving each other, the customers are maitining the two meter distance and quing up, if they serve customer quickly this will help risking everyones life.Please try your coffee before leaving the shop floor: The staff who served me coffee gave me a burnt coffee, without changing the coffee on the tray. I realised while back on motorway and had to throw awy my coffee.Would not like to visit again.
August 2018 by GP Communications Ltd
Awful service... only 2 bar tenders working on the machines and the tills and waited 10 min and then moved to Prets...
August 2018 by Jj
All I can say is there is a very good Costa barrister Reon (if that's how it's spelt) very polite and professional. Made the visit pleasant.
May 2018 by Jon F
Only a que 4 deep but the two serving were really slow in taking and making orders. A coconut latte was like a white coffee with coconut like, took it back and got the same coconut white coffee again. Wish I'd gone to McDonald's or the healthy cafe next door.
March 2018 by ian turnbull
Stopped here last night on the way home from Gatwick, took me 15 minutes to get 2 coffees, only 1 other person infront of me, young guy serving, wouldnt shut up talking and seemed clueless, nearly £7 for 2 coffees, got to be the worst Costa ive ever used, certainly wont be stopping at clackets costa again.
November 2017 by Mateo White
Plenty of tea cakes, so everyone here is WRONG. Staff are wonderful and caring for the customer, despite difficult working conditions and lack of staff. Drinks are great, although a little bit pricey they're worth every penny. Would recommend 10/10.
