August 2023 by Em L
The food was ok, although I had half a piece of bacon in my chicken and bacon wrap. The service in there was disgusting, I had to pay cash as I forgot my card and the staff member there was incredibly rude. I gave him my cash and then he started talking to someone else and didn't give me my change, he come back to me and asked how he could help me as if I hadn't already ordered and payed(I did end up getting my change back). Unfortunately he didn't have a name tag so I couldn't name him however I remember him saying he was a sales supervisor but not only was he rude to me, but to the people I was there with too. I do not recommend this place and plan on not returning.
August 2023 by Rabindro Singha
I order porridge cappuccino and hash brown for table service.Worst thing was the tray was dirty and without any paper under food served. Harsh brown was come up from the bag to directly on the dirty tray. When I show them they change it.Unbelievable !
July 2023 by Google user
I order porridge cappuccino and hash brown for table service.\\nWorst thing was the tray was dirty and without any paper under food served. Harsh brown was come up from the bag to directly on the dirty tray. When I show them they change it.\\nUnbelievable !
July 2023 by Chantelle Morey
Ordered 2 lattes. Mine was half full & didn't have any milk in it. I didn't realise before i took a sip and scalded my lip. The person should have seen this before putting the lid on!! I did get it replaced with a normal latte. Then we had 2 porridges which were luke warm. Every table was filthy. The bins over flowing and the floor dirty. Condiment stand was empty. Ended up getting sugar from Costa. There were only 2 staff working and another started while we were there. They were very busy. This mc ds is clearly in need of more staff!!!!
July 2023 by Wesley Dadson
Was back on the motorway before I found a Mac plant in place of the bigmac I ordered! I felt violated!Vegetarian options: Involuntarily had a Mac plant and it's no substitute for a bicmac.
June 2023 by Rob Taylor
On the occasion we visited the food was as good as any other Maky D's and the tables were clean and the bin area was tidy and staff were friendly
April 2023 by Renny Whitehead
One of the worst McDonalds I?ve ever been to. Staff are nice enough but I have to ask for my receipt (for expenses) every single time because the self service machines are always out of paper. Condiments stand is generally always out of napkins. Not sure if this is because there aren?t enough staff out comes across very very shoddy!!
April 2023 by bee honey
Will not be trying this mcdonalds again. My burgers were missing the bacon, fries were luke warm as was the coffee, and the coffee was overly strong and bitter.
January 2023 by Tim Husain
Not bad for a roadside place, has normal prices and open 24 hours.
November 2022 by toby trenter
Well I mean it has to be a 1 star! We ordered double stacked meals, got single patties! People I was with received a quarter pounder and chicken wrap to start with. Then was rectified with (double stack) which was again a single patty. After mentioning to a member of staff he took those back and got doubles. And to top it all off! Can of coke. I mean they had to drink available except cans of coke! Thankfully a member of staff called Sean fixed it all for us. But this is hands down the worst McDonald's experience ever.
November 2022 by Blink
The slowest McDonald's ever!\\nStaff move around like zombies, whilst queues grow.\\nNever seen such a disorganised McDonald's.\\nThings only improved when the manager stepped in to expedite the cooked food which was just sitting there with no effort to serve to the customers.\\nDon't bother stop at Cobham services.
November 2022 by ????
The slowest fast food ever! ?\\nWaiting time is around 30 minutes?.\\nClearly there is not enough staff?
September 2022 by Emma Muncaster
Extremely slow service and none of the machines had any paper for receipts. Tables were dirty, spent an hour and half here while partner took a nap and no one wiped tables down.
September 2022 by rob strachan
Dreadful, tried three different 24 hour outlets. 1st one had a queue of 40 cars 2nd one wasn't even open, and the 3rd was open, but couldn't serve as thier systems were updating.....all this after having to contend with the M25 being closed at Dartford with no diversions put in place.
August 2022 by Dan Gly
I know it's a busy site, but fast food is spose to be quick, mcdonalds before the revamp even busy you'd be in and out quick (so it's not just this site)\\n\\nI'm in here quite a lot as I drive lorries, but this maccers is so variable, my longest wait was 18mins with about 9 orders in front, get there with no one there it's still 5 mins on average.\\n\\nThe food is usual mcdonalds grub, but one thing ... the ice cream and milkshake machines always seem to work
