August 2023 by pinkyboots71
The beds are very comfortable and we appreciated the fan provided as the window is on a safety catch. The bathroom is in need of some TLC but clean and towels were good. We stayed two nights and unfortunately we didn't get a top up of teabags / milk. Our room had a beautiful big tree outside but unfortunately it blocked a lot of light so we were in perpetual dusk, another light or brighter bulbs would be helpful. Considering the the building is between the general car park and the lorry park it was surprisingly quiet. We arrived very late at night and struggled to find the building due to the low level lighting and trees. Would highly recommend "Leon" for any meal, download the APP first for points! Staff were very helpful and friendly.
July 2023 by kjprk
The room stunk. The corridors stunk. The bed was nasty. Asbolute cess pit. We used it as a stop over pre-flight, I wished I'd of slept in the car. Would not advise anyone stay here. The lady on reception was nice though.
June 2023 by paulinedolman
Got put here cause of easyjet cancellations, horrendous, rooms filthy, got eat alive in bed by bugs. Wipe you shoes on the way out carpets are minging, fag burns in the sheets and bed sheets not changed
June 2023 by mandm112
Excellent. The staff were wonderful assisting when I had a personal problem. Bed super comfy. Shower powerful and a selection of eateries opposite. Thank you again to the staff who went out of their way to assist
June 2023 by RebeccaM1984
The hotel was a good basic hotel. It was clean and the quality of the bedding, towels, furniture etc was good (better than Travelodge). Good location off motorway and windows were soundproof so it wasn?t noisy. The rooms weren?t cleaned during our 4 days though which was very disappointing as I would expect the beds to be made and towels changed if needed. The service station has Costa, Leon and a shop for food.
April 2023 by joannecB3057PD
Wonderful hotel very close to M25 but no noise at all from my front facing room. There is also a back entrance to the services area from Clacket Lane so very easy to get to from the Sevenoaks/Westerham area without the need to go on the motorway. VERY DOG FRIENDLY which is marvellous. The staff were friendly and professional, answering messages and questions promptly. I was greeted with a smile and a choice of chilled drink and chocolate bar on arrival - what a lovely touch! I was travelling with my small dog and the facilities could not have been better - large room on the ground floor, grassy areas for my dog right outside the front door and even a jar of treats at reception. My room was large with very comfy bed and spotlessly clean given that it was a dog friendly room. Service station facilities opposite the front door, ten steps away so very convenient to get food. I can highly recommend this little hotel. Thank you to the staff for making me and my pet so welcome.
March 2023 by B7292WRandrewm
There are many reasons why you might think that this hotel might be disappointing, but you'd probably be wrong. It's a superb alternative to traditional Gatwick hotels if you want to break the journey and the rooms are surprisingly spacious, quiet and comfortable. Surprisingly good value - go for it!
December 2022 by potofgold03
Told we couldn?t have the room I?d booked on arrival and that someone had tried to ring me that morning to inform me! No missed calls on my phone and why when the room had been booked weeks before did they leave to the morning of arrival to try and contact me (which they didn?t anyway) Corridors smelt awful, room not much better, only one light worked had to go and ask for lightbulbs. The whole place needs upgrading.
August 2022 by judee689
The housekeeping, reception and central reservations staff were so friendly and helpful, they really made our stay. Rooms were clean and tidy with everything you might need for a short stay. The beds were comfortable and although there is no aircon at this hotel, another guest we spoke to who had brought her dog said a fan had been provided for her use to keep the dog cool (we stayed whilst and amber warning for heat was in place).
August 2022 by KHarkin
One set of bedding with marks all over it, and the other had damp patches. The sink had shaving hairs on the top behind the sink. The hand towel had a black mark across it. The place is tired and the carpets in the corridors and stairways are filthy with trodden dirt.
July 2022 by brendanR5053JO
Sticky dirty carpets, particularly on the stairs. No elevator. Awful smell in room. Wipe your feet on the way out! The only benefit is being close to the M25 which provides a convenient escape from the place!
July 2022 by jetsummers2008
Brilliant hotel, all the amenities for a seriously good price. Reception staff very happy to help and always welcoming. Also housekeeping do a fantastic job! And go above and beyond. Looking forward to my next stay.
July 2022 by nfayey242442
This hotel had great staff but the facilities and the bathroom was horrendous. And if you have a Vodafone network mobile, be warned, they have zero Vodafone network coverage, we had to check our early because of this and the state of the bathroom.
June 2022 by lfkeeney
I had a nice stay here the staff was very friendly and the room was spacious and comfortable. It is based in a service area but I didn't find it noisy. My bedroom had a double bed as well as a sofa but still had plenty of room to move around.
May 2022 by mirghs
A typical motor way hotel. Tired, smelly and in need of a tart up. Would be suitable for a truck driver in need of a bed for the night and other desperate souls in need of a bed. Would avoid unless desperate?.
