August 2023 by Lee G
Bureau de Change? Waited patiently for 5 mins while the middle aged chap with grey hair faffed about with a customer. When my turn came I approached him and started asking him a question upon which he turned round, Mid sentence, and started talking to a colleague. It was as if I wasn?t there. Rudest and most unprofessional thing that?s happened to me in ages. Good news for him, he will NEVER have to listen to me again. Byeeeee
July 2023 by Leo G
Bureau de Change? Waited patiently for 5 mins while the middle aged chap with grey hair faffed about with a customer. When my turn came I approached him and started asking him a question upon which he turned round, Mid sentence, and started talking to a colleague. It was as if I wasn?t there. Rudest and most unprofessional thing that?s happened to me in ages. Good news for him, he will NEVER have to listen to me again. Byeeeee
December 2022 by Sophie Wright
A HUGE thank you to Guy who went above and beyond today to help me whilst food shopping with my newborn and toddler. He really couldn?t have done any more despite it being such a busy time. Thank you!
July 2022 by ???????
Thank you to Jo! I visited this place 18.06.22 she helped me with finding all ingredients for my dish and even share her recept. She made my day better ?
December 2021 by Katie O Connor
Went to return a parcel to Marks and spencer brooklands and the manager on mens department wasn't nice and really rude I would like a full apology and will not be getting any more things from here very very poor customer service
December 2021 by Teresa Smith
I went to take something back on the mens department what I got through the post the manager was so rude and not nice this woman wasn't nice at all she shouldn't be a manager in the first place I want a complaint
December 2021 by Jade Mitchell Sheerwater estate woking
Went to take something back and the manager on the mens department wasn't very nice and very rude
November 2021 by LayLa H
The lady , manner of staff calledSharron Williams .. was so helpful, nice and integrity !Not only did she genuinely care about my missing parcel , she took my details , informed me when the parcel was found via voicemail , she also left a personal note in my package for another advisor!! Wow .. what a tremendous effort for someone she does not know .. this level of customer service is the very reason my whole family ship at m&s .. but Sharon?s efforts and friendliness was outstanding and greatly appreciated! Thank you Sharron for having such aLovely personal touch to solving my problem x she is a credit to the company !
November 2021 by D H
Came in to buy some men's jeans. Very neat and well organised department. So often in other stores you see the jean sizes all muddled but I was able to find what I needed straight away. Thank you.Wasn't able to pay in this dept. so walked over to lingerie where the customer adviser (couldn't quite see her name but I think it said Mandy?) was very professional in her approach in dealing with myself and a previous customer.
November 2021 by Evie Barnett
Staff are very lovely, Thomas had a smile on his face and was very useful in helping me locate the Italian meats. Well sanitised and tidy, will be bringing the grandkids!
October 2021 by Tom Harley
The service line is despicable. Asked for the security number to review footage in the car park after noticing blue paint on my car. Some guy half asleep gave me +44177533219 to call which I read back to him. He says ?yeah, yeah? and hangs up. It?s an incomplete number and after another 15 minutes going through the nonsense recordings all customer service is closed.
September 2021 by aditi lotlikar
Recently did shopping during sale. Most of the staff members are very friendly, Reiala 10 is one of them.
September 2020 by Julia Osa
Good service. I cane in for an exchange for some travelling money because we were going abroad. They also have a buy back scheme for any foreign currency you don?t use. Just remember to keep your receipt.
