January 2024 by Gavin Springett
Great quick and cheap service when I need my watch strap adjusted
January 2024 by Mattia Fedele
I had an Excellent customer service experience in Goldsmith. I went in the Woking store to exchange a ring which I purchased online; unfortunately the size was small so I needed a bigger one, and the gentleman who served me and my wife was extremely professional. Few days later the new ring has finally arrived and again another warm welcome from one of the ladies who also offered me a drink while waiting. Truly recommended.
December 2023 by DEREK BENSON
I'd been thinking about buying a Tag for some time. Popped into Goldsmiths in Woking by chance - excellent service, friendly and professional, and no pressure selling.
December 2023 by Anna Newell
What a lovely experience. My mum and I popped in to see if her watch could be fixed. David was so helpful and very kind. This clearly is a well run,organised, friendly and officiant branch. The owners should be proud of thier staff. It's refreshing to sit down, speak to someone who knows what they are doing and be listened to. Keep up the good work. Defo revisit
December 2023 by Fiona Chan
Amazing customer service focused experience. Totally unexpected from a high street store - I have no hesitation in recommending them and will definitely be going back when buying more jewellery.
December 2023 by Luke Buckingham
Very helpful and friendly staff. Arabella was great in helping me try on a few watches.
August 2023 by Linda Geezer
Excellent service, bought 2 watches and Shanon was an absolute star.
August 2023 by Daz Salmon
Staff were polite professional and knowledgeable.
August 2023 by Imran Dean
Purchased earrings from Goldsmiths which were showing out of stock on the wedding but on calling the store, Annabella was extremely helpful. She went out of her way to assist with securing the earrings and then arranging for them to be delivered in time for a wedding. Very grateful for her and the Woking store's efforts!
August 2023 by Oznr Sen
We went there this afternoon and it was only one lady inside she even didn?t look at our face then we asked her to find someone to help us , anyway one gentleman came but he was unconfident , and also he gave us wrong information about the finance then he told us to came back because there is no internet. We told him we would like to buy 2 couple watch we are ready to buy but he doesn?t want to sell anything . Horrible service .
August 2023 by Andy Mackenzie
All the staff in goldsmiths working are switched on and very helpful David got a ring sent down for me overnight as I left it till the last minute. Aron looked after us after that, nothing was to much amazingly helpful and a really nice guy . Thanks for all your help guys . Will definitely be back for the wedding ring
June 2023 by Sue Davison
The three assistants in Goldsmiths in Woking went out of their way to help me choose the right jewellery in a very friendly and professional way. They made shopping there a real pleasure.
May 2023 by Molly Macguire
It has been an amazing service when I started going here and there is a staff member that always makes me feel welcome and I feel amazed by that because I?ve always struggled with my communication with people and this person in particular has brought me out my communication shellAnd that person is Brandon he a kind and approachable person to be around ?
April 2023 by Jasmine Usher
my husband and I were just window shopping and spotted a lovely ring? when we went in the store Tanya approached us and gave us a detailed explanation of the rings that we liked. She spent time with us, listening to our story and telling us about her own experiences.We chose a lovely ring and sat with a glass of Prosecco when finalising the sale. It was a lovely experienceThank you Tanya
April 2023 by Catherine McNicholas
David is just amazingly helpful, friendly, professional, cheery, knowledgeable ... the list goes on ...thank you! I have a very happy husband with a lovely watch, having had a superb experience at Goldsmiths. 5***** from us! Thank you
