December 2023 by Dilara F?rt?na
I opened a new account and they were very helpful.
July 2023 by Caroline Bain
Lovely & helpful staff at the Woking branch! Specifically Gemma and Akbar. Gemma was such a huge help to us when we went the other day we really appreciate it! :)
February 2023 by mike mccann
I was in Halifax Guildford and heard staff talking about being told to come into work even tho he was positive as that?s there company policy, It can?t be right when there?s so many people working and visiting them. Can it?
September 2022 by Graham Smith
very helpful staff
September 2022 by Heidi Wheeler-Rogers
Rude staff, unable to empathise with a customer after TWO bereavements who's just trying to carry on the duty of executor of two wills and provide original copies of death certificates etcOn top of that, they can't even stay open until the end of normal banking hours of 3.30pm - disgusting.
June 2022 by Ellen Harrison
Third time in a row today, I have received absolutely excellent and helpful customer service at this branch.Would highly recommend talking to staff here about your banking.The only reason for 4 stars rather than 5 is that occasionally in the past they would close for lunchtime for an hour or so and this wouldn?t be reflected on the online information. Hopefully this was due to a staffing issue since resolved well with brilliant new staff.
September 2021 by Rosemary Laws
Young lady to be highly commended, Amy at Woking Branch. Going the extra mile, tenacious and effiicient.Shame about the telephone banking departments,.
July 2021 by Gary McCann
Sorted out a issue i had.
July 2021 by Tony Bennett
This is my own personal experience at the Woking Branch.There is a lovely lady named Sarah who works there and she is always happy and very very helpful. Sarah makes my banking experience a pleasure, especially in this present climate. If all staff were like Sarah bank visits would be a happy experience all round.Thank you Sarah.
July 2021 by Zoe Sandler
I've talked to several mortgage advisors and each one promised to call back, but none have. If mortages are too hard for you to organise, don't offer them!
March 2021 by Luke Thomas
Staff can be a little off putting, also found the mortgage advise to be a little hard selling. Overall an OK banking experience.
January 2019 by Polly Blitz
I have found the staff on the whole to be; a little rude, very unhelpful and totally incompetent. I have endless ongoing problems, and find getting an appointment to be tiresome to say the least.
October 2018 by no naMe NobodY
Weary rude staff lazy peapole working there when ewer I need to go to this bank I feel I don't want to.
May 2018 by Sevara Rasulova
Gareth in Woking brunch is truly great adviser who helped me to get my first credit card to build up my credit score. Pleased with caring and exceptional service. Well done Halifax!
January 2018 by Primrose Masunda
I canâ??t believe in this day and age of technology one canâ??t get bank statements printed off the counter!!! I waited in the Woking branch for almost an hour to get bank statements printed, I gave up in the end!!!
