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Most Recent Comments
March 2024
The worst hotel I have ever stayed in in my entire life.First of all, I received an email at 7:15am the morning of my stay with a booking confirmation for an amendment to the room which I had not made, for more money than I had paid. I called the reservation team who told me it was an error and I wouldn't need to pay. Great!... read full comment
March 2024
One of my worst hotel experiences. Received an email on the day of check in to say the hotel had amended our booking and we now owed a further £61 on top of the full fee we already paid. Rang central services and they assured us it was a system error and we wouldn't have to pay it.When we arrived at the hotel at midnight,... read full comment
March 2024
Its a handy spot as I work in Woking but even with this in mind i now choose to stay elsewhere. The rooms are adequate but often missing things like an ironing board or iron which is key on business travel and i usually have to request for the seemingly only iron in the building to be brought up. The check in desk is always... read full comment