January 2024 by Joel Figueira
Good service even when busy and using table service beats standing and waiting for the food.
January 2024 by Steven Lydon
My coffee was undrinkable. It was cold I through it away. Unfortunately I took my food away, so was a mile or 2 away by the time I noticed.
December 2023 by ekrem teke
As a delivery driver I have waited more than 20 minutes to take my order. Time is money for my job. And they didn't helpful and they acted so angry to customers especially to the delivery
December 2023 by chris greenhalgh
Always use the drive through so not sure what the service is like inside. But not had any problems ordering either on the app or at drive through.
December 2023 by Bob Shaw
Had a double sausage meal n cappuccino wife had same ,fresh hot n tasty ? spot on will go
December 2023 by Allyson Craik
Never have espresso cups! Bought a double espresso again today was given it in a normal cup, even had coffee beans floating about ?
December 2023 by Tony W
Slow day for the staff which meant orders came out for the table i sat at in the wrong order wirh between five and ten minutes between each order.
December 2023 by Gem
Quick service, nice hot food and plenty seating
December 2023 by Jimmy Mckie
Very very busy but still managed super fast service unlike some.I usually go to the one on the Bede trading estate but the service and quality of the food has gone down hill.I don't very often visit the boldon McDonald's but I think I will do more so from now on.I purchased the same meal as I did from the Bede McDonald's and the difference in the quality was unreal. One hell of a difference. Well done.
December 2023 by Lorraine Dietz
Burgers come looking like the patties had been catapulted into the buns, service was quick, older lady working the floor was fab, her customer service was amazing ? she went the extra mile at a few tables and even sang happy birthday to a table of little girls.
November 2023 by K M
Very poor food cold, and service very slow. Are these establishments meant to be fast food. Not snail
November 2023 by Sivas Sella
I have ordered several times but There was something missingI visited store also still waiting time too
October 2023 by Sheila R
Gave them another chance but nothing has improved! The service is terrible, waited 20 minutes for our food and it was cold! Our drinks had obviously been made before the food was ready so had to change those as well! No apology from the staff, they have very little customer service skills, if any at all!! Very disappointing as this used to be a nice place to go.
October 2023 by Rona Brown
Had no problems at all, my order was correct and at nice temperature the staff where friendly and was always cleaning when people left a table ready for next
October 2023 by David Robertson
Slow service, staff just seemed far too busy. When food did arrive, chips were cold (replaced) and burger had no Pickle or Mustard (pictured).
