January 2024 by Joshua Ridley
Food took ages due to it being busy food was stacked on top of other food under heat laps i had to ask for it do go in the end due to the fact I was going to miss are film, just a pure waist of money all we got was a sorry while they quickly managed to finally make my food for take out, clearly forgot about just a stressful experience all I wanted was sit down meal
December 2023 by Gavin Charlton
Portion size seems to decrease every visit to Nando?s , sometimes I wonder what I am paying for , don?t get me wrong it?s always tasty but like I say with the price increase it should not affect the portion size , a double fillet pitta use to be a double fillet! Not 2 small pieces which would work out to be 1. It will be my last visit as this has happened numerous times and I believe there is so much better options locally for the money
December 2023 by Janice Cairns
My food was freezing cold when it arrived. The other 2 meals were fine. Mine was taken away to be remade, but only the sides were done. By this time the burger was stone cold. I'd waited so long that I ate the sides and half the burger.
October 2023 by Stewart Waugh
Mixed bag, we ate here three weeks ago, and again last weekend. We pretty much ordered the same order but the food just wasn?t as good the second time.The order was a full platter lemon and herb and a double chicken pitta hot, with sides. The second time the chicken platter just wasn?t as good the chicken breast had dried out.Ordering through the app is convenient but means server interaction and banter is very much reduced. It would be good if the app could be scanned at the till to make sure points aren?t lost (maybe you can already do this?)
October 2023 by Michael Nuttall
Arrived around 1630 . Was greeted by a manager I guess with a diferent shirt to the rest , very polite and friendly . Offered a choice of seats. Have to say the chap behind the till was really friendly and chatty . I nearly forgot my nandos card to swipe if it wasn't for him so thx for asking. Chap made it a pleasant interaction. Love that when people that do the same thing again and again and can still show an interest in the customer and be energetic . Repect ?, he was also cooking the food as well, busiest man in the store . Wish I got his name . He was tall and black skinned.
October 2023 by Allanson Media
Took ages to get seated when it was dead, cold food was given and soggy cold chips - avoid they can?t even get it right when it?s quiet!
September 2023 by jjrowe1234
One of the best Nando?s I have visited. The food was great (especially the halloumi!) and the interior design is fantastic. Lovely staff and in a convenient spot. Perfect place to have some food after watching a movie next door! I would definitely recommend this Nando?s.Parking: Loads of free parking available.
September 2023 by Lorand Sandor
Once agait sat here for an hour waiting for chicken livers. The age old excuse that its 30 minutes wait time for food, which was never mentioned until i asked someone to check on my food. Then also being told the chicken livers "obviously" take longer to be ready for some mystical reason.How is this particular branch so behind the standards of the Nando's franchise and why is this not improving after more than a year of bad experiences like this one.
September 2023 by thomas harland
Typical Nandos but good service and good food, got a table straight away, but soon got busy, only thing i have against it is that the tables are a bit to close together. Will be going back.
September 2023 by Paul Harrison
Unfortunately after today's visit, I cannot give the Boldon Nandos a 5 star...Arrived and seated next to a group of very hyper and loud men who you would think was at a football match rather than a restaurant. Many people were looking over at who was making the noise and the staff did nothing. They were never spoken to about how loud they were being.Meals came out and my chips were missing the peri peri salt, no problem, easily done. However when I had that issue before they have took the meal away and came back with the peri peri on, this time, the lad I told walked away, came back with a handful of sachets and placed them on the table saying here is your peri peri salt.And finally how they expect people to eat meals without the cutlery, so many people waiting for knives to be brought out. I have never been to a restaurant where there was a queue for knives.I don't know what has happened since the last time we were there but what a disappointment it is now.Parking: Part of a entertainment complex so plenty of free parkingWheelchair accessibility: More than enough room for wheelchairs
September 2023 by Jonny Davey
What happened here? Used to be a lovely service and amazing atmosphere. Came today and took 50 mins for food, with only 6 tables filled. When the food hit the table it was dry and the plate was on fire suggesting it had been sat under a warming lamp, meanwhile the AC was blasting and it was freezing cold. To top it off the guy who served me messed up the order and I didn't get my pepper... not a good time this time ?
August 2023 by Wayne Goldsmith
Has a lovely design inside. Food tasted brilliant. Long line to enter but is worth it.
August 2023 by jason appleby
Food was what you'd expect, the service was terrible from start to finish. We arrived and was told there was a 20 minute wait. We nipped to ASDA to get somthing which took around 10 minutes . On return we was sat down in waiting seats. Another 30 minute passed and we was still waiting . Eventually we got a table. We ordered via the online app and after 10 minute our glasses arrived for the drinks. 15 more minutes for the starter. We finished the starter and waut 45 minutes I then asked a server who went and checked with in 5 minutes of that we got our food. I feel like they forgot about us. We wernt offer discount or anything in compensation.Parking: There's plenty parking as the cinema is there aswel
July 2023 by Eveline Ripley-Day
At a half empty Nandos, we were told we would be added to a list, then return in 30mins (+10 by staff), if we wanted to eat there. Went to another eatery instead. The place was half empty, better to have bums on seats than hoping potential customers would return. No booking of tables allowed. It's a complete shower of...
July 2023 by Rachael Dodds
Staff were friendly, food was great. Site was busy due to cinema next door.
