November 2023 by Josh Stead
All the staff were really helpful and friendly, and we felt like they went the extra mile to look after us.
November 2023 by Grzegorz Slowikowski
Amazing service, arrived early, delivered perfectly on-time. Jozef and Reece were Polite, friendly and accommodating my work hours.I would highly recommend your services to friends.Thank you for your help and quick delivery ? excellent service.
November 2023 by Sheila McDermott
Louise at the Metro Centre took a very daunting experience of purchasing beds and mattresses for our new home and broke it down to make it so much easier. She had great patience and humour with me as I struggled to make simple decisions. Thoroughly recommend seeking her help or advice of the staff.
September 2023 by Elaine Jackson
Easy and helpful experience from choosing the bed, getting the right bed head and the right fabric colour to the delivery which was. Smooth with updates of arrival time. Delivery men were careful and all packing was removed. They showed me how the ottoman lifted for storage and ensured the bed was where I wanted it in the room. I would definitely recommend Benson for Beds at the Metro Centre
September 2023 by Christine Smith
Staff in shop were very friendly and helpful. Delivery was on time and the guys were really good. Bed is perfect. No complaints at all.
September 2023 by Jonny Wilson
Extremely satisfied from start to finish, Louise in the metro centre store couldn?t have been more professional but friendly at the same time, Thankyou again
August 2023 by Catherine Robson
Fantastic experience very well looked after off Neal total asset to the company. Wouldn't hesitate recommending this place. Only went in for a bedframe but ended up with a mattress aswell. Neal is full of knowledge but not pushy. Thank you
August 2023 by Paula Brown
Great sales assistant help and guidance. Very attentive to our requirements. Gave best value advice.. would definitely recommend company
August 2023 by Ry Clegg
Great service from the young lad in the store. Helpful and funny, making the service feel personal.Delivery team were also helpful and friendly.
August 2023 by Dave Carson
Neal the sales representative was excellent 10/10 customer service, no sales pressure and had excellent product knowledge.Highly recommend requesting to speak with Neal if you attend this store.
August 2023 by Deborah Hollin-Gray
We bought our last bed at Bensons, Team Valley, Gateshead, 11 years ago and are here again but at a store closer to us.Paul was very professional but friendly at the same time. Which gets a big tick from us. His customer service was second to none. (We used to work for a company who assessed customer service). His knowledge of the products was excellent. He was helpful with both customers and staff.
July 2023 by John Wright
Great service, great delivery team. Many thanks.
June 2023 by Sarah Fennelly
They have a great variety of beds in store however when it comes to delivery, they are totally inflexible and unhelpful. We asked for a date and any time after 10am (which still leaves a lot of time in the day for delivery) - we were told they would request it after that. Three days prior to delivery they give us the time slot of 8am-10am - the only time we cannot do. My partner called them to ask if they could deliver at least at 10am and were met with a big fat no. Would not recommend, we will be taking our custom elsewhere.
June 2023 by Igidia Cássimo
The delivery was amazing and they made it perfectly. I tried my new bed and mattress. It was heavenly I slept like a baby. I didnt even want to get up! Overall I really do recommend Benson beds because they are amazing.
June 2023 by Anne Taylor
There was some delay in getting the product but it was safely delivered. I would use Bensons for beds again
