June 2023 by Xenia Templer
I used this business for the first time in April 2023. I purchased upvc skirting boards and adhesive. I was attended to by Andrew Coleby who has outstanding customer service and fully explained how I need to fix them to wall etc. He showed me the product before I purchased and discussed any queries with me. Extremely patient going through everything. He arranged prompt delivery the next day, without any problem at all. I can fully recommend using this company and particularly this branch. Excellent service received. Not yet fitted them as a few delays my end but am confident they will look great.
April 2023 by Frank Maughan
Great store very helpful and great prices will be back
March 2023 by Yvonne Crompton
Brilliant service - the work I was doing wasn't straightforward, the advice given by Andrew and the team was spot on - hence, work completed ? thanks all
February 2023 by Tony Gray
Cant fault the service at this place. I rang up first and lad called Andrew could not of been more helpful and nice. Arrived to pick up and Andrew and his coworker went up and beyond with their attitude and willingness to advise and help , customer service at its best a credit to the company.
January 2023 by Craig Kappen
Great friendly service & good quality products.
January 2023 by Richard RUSHTON
Again very helpful, plenty of choice
January 2023 by Arnold Cieslak
Good stuff for good price.
December 2022 by Darren Stearman
Top quality gear at a great price recommended to everyone I know
July 2022 by Dan Macfarlane
Absolutely fantastic customer service, really friendly and helpful, good stock and pricesWill be recommending and using again!Cheers
June 2022 by brian reeds
Helpful staff and keen prices. Have dealt with them before by mail order and the "visit in person" simply confirmed my high opinion of them!
May 2022 by Jordon Evans
Ordered online for collection. Website showed stock at gateshead and said to collect 10.45am. So placed order and waited till time and went to collect. The guy who came to counter said is this the order placed this morning? I said yes. It was like he was aware of our order. He told me not a chance, they didn't have the stuff. I said it shows stock etc and he said 2 weeks minimum to get it. He was quite sharp, rude and unhelpful. If he was aware of our order and knew he didn't have the stuff, why couldn't a simple phone call have been made. He didn't check the order number nor the part numbers. Did he just know that all the skirting board was not in stock? He was just unhelpful, told us to ring head office. It was like we had disturbed him as he was on the telephone to someone when we were waiting at the counter. Won't be going back and you should give the guy some customer service training.
January 2022 by Kenneth
Friendly service, always helpful
January 2022 by graham stokoe
Cheaper than bq
January 2022 by stu garrow
Outstanding service excellent products at a great price.
January 2022 by Gail Walls
Staff very helpful and good choice of materials
