December 2023 by david wilson
Wanted my winters tyres fitted but unless purchased at the store they won?t fit.Someone else got the payment.
December 2023 by Steven Mcmillan
I have had 2 cars in this halfords auto centre and both come out worse than when they went in so booked my car in for 4 new tyres and with in a day I had a wobble on the front so I took my car to a trusted car tyre place near me and had him check the tyres/wheels and they hadn't even balanced my wheels correctly and there was still old weights on the wheels that hadn't been removed so my tyre fitter removed all the weights and rebalanced the wheels and now it perdect
November 2023 by Reuben Mulholland
I've been without my car for nearly a month now due to Halfords incompetence. I booked it in on a Friday. They listened to the engine and said I'd have to book it in the following Friday as the engine would need stripping down. The following Friday arrived and I received a call to say they couldn't fix it due to diadnostics/insufficient staff. It took a further 2 weeks to get booked in to a proper garage. Fixed and back to me by 2pm the same day!! I wouldn't trust Halfords to fill my water bottle
October 2023 by Oleg Shumihin
Can't believe the level of attention to a customer request here. I got a puncture on a front wheel and ordered two new tires as was advised it's not fixable although lots of thread left.Left the car with them and came back to find the tires were replaced on rear wheels! OK, they offered free fix and I asked to load old tires as attempted to fix the puncture they didn't
October 2023 by A human
I?m UNSAFE in my own car after I left it with them for a routine service. If you will not stay observing what they are doing to your car by yourself then it?s my advice to strictly never leave it with them. The young guy at the reception desk when I talked to them about some of their mistakes that was spotted right there, he told me literally: ?you are the one who booked your car in yourself, no one forced you to do so?. Literally unbelievable. Believe me this will not be the last time you hear from me.
October 2023 by Paul Sharpe
Superb help and advice yet againThank you lad with tattoos and beard
August 2023 by Stephen Davis
Always good job from them and I have never been over charged for a job fast and reliable
April 2023 by Lynn Harrison
Incredibly helpful and friendly. Fixed a problem with our car window in a couple of minutes, without an appointment. Saved our Easter weekend trip to the North East! Thank you. Highly recommended.Service: General repairs
April 2023 by Gilly Palmer
We were on the A1 when a warning light came on luckily we were near the garage and they went out of their way to help us and get us back on the road. What life savers. Thank you so much.
April 2023 by Gary Martin
A quick MOT from Andy and the lads always there to help with a smile on their faces. Excellent service
March 2023 by Stephen Belton
Terrible service ordered 2 windscreen wipers to be fitted had ordered well in advance got 1 fitted without a problem didn't have the second sent me to a Halford service center to get the second fitted only to be told it wasn't there and would probably be here in an hour waited for an hour and nothing got a refund will never use again website is horrible to navigate and limited information all throughout the whole process
March 2023 by MDG
Went the extra mile (literally!) when I needed a tyre to pass my MOT.Couldn?t have been more helpful.Service: Tires
March 2023 by Lucy Smith
Dropped car off at 8:30 AM, Had to call them for any updates. Was told after 6 hours of the car being there that nothing could be done about a noise on my suspension and to just ?turn the stereo up? once it gets worse, Was also quoted £70 for a new water pump as screenwash wasnt working (that they couldnt fit on that day). 6 hours for no work to be done on the car. Then went elsewhere and was told a blown fuse had been located through a diagnostic check and was quoted 1/3 of the price to solve the screenwash issue.Service: General repairs & maintenance
February 2023 by Simon Uza
Staff and service absolutely first class however I can't understand Halfords policy of advertising cheaper products online and yet it's not available in branch! Very very disappointed!!Service: General repairs & maintenance
February 2023 by paul lees
Put car in for DPF flush service, was also told it would have to have oil and oil filter change after DPF flush so had to pay another £179 on top of the £80 fot the flush, DPF light was still on so was told it would go off after 50 miles, 300 miles later, light still on, car went back in but they couldn't resolve the issue and have advised I take it to a Mazda dealership to get looked at, why have I paid £259 for a service that didn't work!!!!
