September 2023 by Kyra McCready
Really terrible attitude of the staff.
August 2023 by George Davidson
Rebecca helped me transfer money ,she was very good and helpful and will go far !
July 2023 by Mohammad Ahmed
Excellent services of Halifax, I strongly recommend to the Halifax bank is one of the best bank in the uk, thanks for providing us excellent banking services
April 2023 by Robert Coatesworth
Everytime i walk into the Hailfax at the metro centre, I find all the staff very welcoming & friendly I always use the metro centre branch I wont go anywhere elseIt says it is open on good friday But its NOT so another wasted journey You need to up date your website !!!
March 2023 by R H
Horrendous.
October 2022 by Rosemary Hewitt
Weve banked here 20 yrs or more find the staff helpful and friendly.
July 2022 by Raymond Haswell
Great customer service.?
February 2022 by Sharon richmond
We went into this branch at around 10am to ask for a substantial amount of money. The cashier said normally we would need 24/48 hours notice for that amount. The lady couldn't have been more helpful, although I didn't get her name, we came away with the money. Thankyou.
July 2021 by Alison Green
Fantastic customer service today when we called in to set up online banking. System was down but staff chased everything up & called us to say when system back up & running. Couldn?t have been more helpful
July 2021 by Gary Cracknell
Very friendly and helpful staff.Called in to update some details on my elderly mother's account. Staff could not have been more helpful.Well managed Covid restrictions.
July 2021 by Nick Inglis
Very snotty advisors with horrible attitude, i wasnt asking for much off them. Was also considering moving to halifax but the customer service made my mind up there and then.
July 2021 by John
Need to open earlier some customers cannot wait until 10 am for opening not very good customer service, not responsive to needs.
March 2021 by Selecta Waynazz
Current opening times are highly inconvenient. open until 3:30 mon-fri! Closed weekends!! I am self employed and can't get to the bank during these hours, many people are back to work now following lockdown and I imagine they are having the same issues getting to the bank as I am. Other shops in the metro centre who are less essential than a bank are now back to near normal opening hours! Sort it out Halifax, think of your customers.
June 2019 by Kim Milligan
Called in on Monday 3 June, 3 advisors on desk 2 were dealing with customers 3rd listening in and talking to customer who was being served by another advisor. She could see I was waiting but made no effort to serve me. The advisor had finished serving her customer but the one with no customer continued talking to her despite me.standing there for 5 minutes. The advisor who had been serving got up and left with the comment someone will be with you soon. I ended up walking out.
February 2018 by Greg Steele
Popped in to submit ID for a credit card application. Staff failed to send off the paperwork for no apparent reason and did not make us aware of it. Terrible customer service throughout from Halifax on two occasions in two areas. Would not recommend.
