July 2023 by Michael Coats
Great staff
July 2023 by Ann Mayne
We have just come back from our holiday in Benidorm, we booked at Hays travel Gateshead, all went great from booking,getting our tickets and currency,and the advice given to us at the store was invaluable, the staff are so friendly and knowledgeable, I would also recommend the Agua Azul Hotel in Benidorm it was absolutely amazing.
July 2023 by Tracy Morris
All the staff very friendly and helpful especially Beth who helped me with my holiday would highly recommend booking your holiday here
June 2023 by Anni Humes
Colin was so helpful when I took a family in to book their first ever holiday abroad. He spent almost an hour and 45 minutes helping to explain things the family would need to know. The family are thrilled with the advice and have booked with Colin. Exceptional service.
March 2023 by June Howourth
Excellent customer service
March 2023 by Warren Bone
Excellent service by helpful staff. I would recommend!
September 2022 by Steven Oliver
Always there to help and get you a good deal
August 2022 by Allan Dixon
Always go the extra mile with a smile on their faces.
August 2022 by Oliver Steve
Always there to help and get you a good deal
August 2022 by Jessica S
cant do their jobs properly tbh
June 2022 by Jacqueline Bray
lovely staff couldnt do eough for us and answer all out questions
June 2022 by Sarah evans
Booked a trip for my 2 daughters for there birthday to HP world . I stated one of my daughters was Asd so i needed to no the full details of the trip to prepare her. I was sent the breakdown that HP visit would be on the 2nd day i also asked for hotel details and if tickets could be posted as a birthday suprise she said yes. After paying i had to chase for tickets none posted either i had no hotel details until last minute and the plans were changed on the day traveling down that the HP visit would be on that same day this ruined the trip for my daughters as my asd girl couldnt cope with the last minute change she was very upset and stressed making it difficult for my other daughter to deal with , im not amused by this and feel the trip was falsely advertised , i would never of booked it if i had known she was going to do a 6 hr bus journey then a 4-5 hr tour all in one day altho the girls made the best of it my daughter was traumatised and overwhelmed by the time she got home this wouuld not of happened if plans had not been changed. I trusted hays and made sure i chose a trustworthy company but never again will i use hays. This really upset me you emailed me these plans and you were told my daughters needs and you took payment so yous are to blame .
March 2022 by derek murtaugh
The best holiday company in England
January 2022 by Leonie Page
Amazing help this morning booking our holiday couldn?t have done more for us! Massive thanks to Colin
December 2021 by Lesley Siddoway
So helpful.
