January 2024 by Sue Stone
Staff are nice. Good range.
January 2024 by Mark Rafferty
Helpful and friendly staff.Asked for advice on new turntable and spent a little more than I wanted but glad I did as the product is excellent
January 2024 by Duncan Phin
Large store offering a range of pop culture across a variety of platforms
January 2024 by paula
Started to buy my records again love it !
December 2023 by Sharron Young
The assistant was very helpful she knew exactly where to go when I asked for a certain cd. And the assistant behind the counter was very polite. All in all I was very satisfied with everything in HMV.
December 2023 by Keith Morris
everything film dvd blu ray or uhd not easily found categories all over the place shelves over filled and to tight not easily removed to buy or to read contents but good selection if you have time to spare a lot of overpriced items though
December 2023 by Lewis Taylor
Went in looking for 3 things that I saw on their website and they had none of them, neither did the hartlepool store, they're focusing too much on sweets and merch than actual cds and dvds etc
November 2023 by Grant Elliot
Only gave 2 stars as there wasn't anything in store that i wanted to buy
November 2023 by Mike Horse
Lovely looking store and kind staff
November 2023 by Avril Chapman
Very helpful staff, saved me a lot of time and frustration
November 2023 by Chris Gosney
Good for posters and 4k blue rays
November 2023 by Helen
Was okay until the interaction with staff members .So I asked if there were any bags that weren't see-through as it was a gift for the people I was with, and that's exactly what I said. Her reply . Unless you want to spend £3.99 in those .I said no thanks, and at this time of year, maybe ( at this point, I was rudely cut off . I had wanted to say as a suggestion to the higher-ups, could we have opaque bags ..)Her reply is that I don't make the bags . In a very snappy manner.You don't say pet . Grabbed my stuff as it was already paid for, or I would have gone somewhere else.Why have transparent bags any time of year for thieves to know what you are carrying .Karen rant over thank you. ?
October 2023 by Shishi Singh
Staff were lovely! Very big shop
October 2023 by Stephanie Moore
Loved looking through the vinyl LP section. Great customer service here too! One of the best stores in the metrocentre in my opinion.
September 2023 by Tugg Tugger
Allways one of my favourite shops I'm allways buying the mystery boxes
