September 2019 by Cinnamon SMK
Ordered from my phone and had an issue with the order where it didn't show up on the screen. After traveling to the other kfc and back I eventually learned that it was the correct KFC and they did have my food. Otherwise an annoying experience the staff explained the error with the new system calmly and upgraded my drink size to a large fir my wait, a small gesture, but genuinely nice customer service.
August 2019 by Carl Oxenham
KFC in the yellow mall. You would think anywhere serving food would have more staff during lunch. Only one member of staff on the tills with the queue out onto the mall. No one cleaning tables or emptying bins. It's worth skipping this KFC and walking along to the one in blue mall. At least the food was hot and tasted fresh. Just wanted a clean table â?â???
August 2019 by Saima Ahmed
Great food. Also halal in metrocentre. Kids always wanted it. Lots of choice on the menue for everyone. Also you get loyalty point. Highly recommend to all.
August 2019 by Muhammad Rehman
Not very clean. Takes too long to prepare the order. Food is often either to cold or under cooked.
August 2019 by Lynne Savory
Nice meal served quickly not rushed, clean place
August 2019 by stishie85 modz
Disgusted to find it was serving Halal chicken without informing people that it was doing so. There were no signs to say it was Halal. People should have the right to choose not to eat this type of chicken. I would have not gone with my family if I'd have known.
July 2019 by Vince Wilson
Chicken nice but very small. Chips barely warm with nice tub of gravey and nice popcorn chicken.
July 2019 by Ellie Firby
was here earlier today and i am appalled at the service, i understand that it was busy but the excessive length of time i waited for my food was not worth it. The chips were cold, the drink was halfway full and the burger was hard.
June 2019 by Wayne
Food took ages to get ordered, even though it was really quiet. It was hot when it arrived though. The bins were over flowing the tables were filthy and the gents toilet was disgusting. The urinals were full of tissue, the toilet was covered in god only knows what and the soap dispensers were missing their covers. I felt like I needed a shower after leaving. No excuse for it really when staff were laughing in the back and playing on their phones. Come on KFC sort it out
June 2019 by Karl Saunders
Really friendly staff and clean. Added a small portion of chips to my order for free for having to wait a few minutes, brilliant customer service
August 2018 by Chloe quinn
Food okay however, the mess the seating area is always in is disgusting! 4 members of staff behind the tills chatting away with one person looking to be served and no one cleaning the tables! Everywhere is sticky covered in food floors havnt been swept in a long time! This is enough to turn anyone away from dining here even if it just a quick bite to eat!
(Yellow mall)
July 2018 by Rob Carvalho
Great food as always. Rudest staff ever though. Not all of them but this one I got served by twice shouldn't ever work with customers because she hates being there. It's blatantly obvious. Wouldn't go back just for this fact!
July 2018 by Kaja GersiÅ?ska
Slow Motion KFC .. it's hurting my eyes how people moving like they are hungover, half asleep. I had 4 people in front of me with small orders and it took me 15min just to place my order.
May 2018 by Derek Davison
Very tasty food, freshly cooked, staff were very friendly. Depending on time of day they are usually quick at serving.
February 2018 by Slime Queen
Went to kfc at the upper mall in metro centre wasnâ??t very busy but there was hardly a clean table to find asked a member of staff to clean a table which she did but said they were short staffed, floors were covered in rubbish very dirty. Ordered food didnâ??t take long but got the order wrong, chips were cold and so was some of the chicken. Went to the toilets and they were a disgrace bins overflowing dirty toilets stuff all over the floor empty cups sitting on the sink. Overall food was okay and restaurant was absolutely rotten needs a really good clean out. God help them if they got a spot check. Makes you wonder if the front of house and eating area is dirty what condition is the cooking area in. First time, last time, never again.
