January 2024 by Elaine Carter
Staff are very friendly
November 2023 by Nicki Corbett
Margaret Collins a complete asset to your branch . So friendly and helpful. Definitely worth the 55 mile round journey.
July 2023 by rafe
Every time I go to Lloyds Bank someone is waiting at the door willing to help. They are really helpful. Great service
April 2023 by Khaled Pauri
Thanks for your good person in Bank.
February 2023 by Adeyomola Adebayo
Professional customer service.
December 2022 by John Heron
Will only go in to use the machines and even then will go to a PostOffice or Monument/grey st Branch.Staff are not co-operative at all here!Cashing in coins limited to 10 bags...Post office there is no limit.Trying to sort my late fathers estate....they keep moving the goal posts as they seem they couldnt be bothered. Went to monument/grey st branch. Sorted straight away.Wont even waste my time now in this branch. Seriously made me think of changing banks.
October 2022 by casper
great staff
October 2022 by John Henry
Closes way too early
October 2022 by Vino
Located right next to Tesco extra, Gateshead. Had been here to open an account, the staff was very friendly and responsive. Helped me to submit the application online as well. If you're an international student and want to open an account, you could submit the account opening application online and can submit the proofs in person at the bank. Overall, a nice experience!
October 2022 by dawn morrison
Terrible service
June 2022 by Bahman Mohammadi
Helpful and friendly
April 2022 by BRIAN Lazenby
Staff very helpful and good .service .
March 2022 by Geraldine Kinley
I have been a customer for nearly 50 years, with TSB which became Lloyds TSB and is now Lloyds. Today, 07/03/2022, I went to the branch in Gateshead to ask for help.The female assistant who was "meeting and greeting" customers at the entrance asked me if she could help. I asked if someone could sign and witness a copy of my marriage certificate. She immediately said NO, then asked what it was for. I replied that it was for Teachers' Pensions. She said NO more than once. She said Lloyds has a policy of not signing anything which is not connected to Lloyds. She said to ask a doctor. She turned away to speak to another customer. I left the branch in tears. My husband of nearly 50 years died 13 days ago. I am trying to deal with a lot of paperwork which includes his Teachers' pension.I am very disappointed with Lloyds Bank.
September 2021 by Daniel Allis
Really good Lloyds Bank branch. Great customer service and got my account sorted really fast. ?
September 2021 by Steven Sweet
Excellent service convenient location helpful and friendly staff.
