October 2023 by P
Many people refer to Google for the open/closing times for shops. The very least a company can do is ensure times are updated/correct instead of wasting customers' time travelling into Team Valley and finding the shop shut.
June 2022 by Claire
Clean store friendly staff
June 2022 by Beila Grosskopf
Friendly and helpful staff. Thanks Louise for your help this afternoon!!
March 2022 by Susan Smith
Took an item back here today at team valley but was told it was concession and couldn't be returned to the store. I was a little put out but the young lady on the till point offered to help. She showed me how to go online, parcelled the stuff up for me and advised where the shop was for the return. She went out of her way to help. The young lady's name is Sarah and her customer service skills are second to none. She is an asset to new look. Thankyou so much. A grateful customer.
March 2022 by Susan Salt
Took an item back here today at team valley but was told it was concession and couldn't be returned to the store. I was a little put out but the young lady on the till point offered to help. She showed me how to go online, parcelled the stuff up for me and advised where the shop was for the return. She went out of her way to help. The young lady's name is Sarah and her customer service skills are second to none. She is an asset to new look. Thankyou so much. A grateful customer.
January 2022 by Chenise Ogle
I went into new look on the team valley today, asked a women with dark hair for help for an item she went out of her way to help me, recommended items and I ended up getting something in the sale, she was very helpful and well mannoured, we had a little joke with my daughter.5 stat review.Thanks.
July 2021 by Its Bounty
Free parking, easy to find.
July 2021 by Xxxx 123
Great good selection
July 2021 by Karen
Good customer service
July 2021 by Sally Lyon
Still no trying on apart from shoes.
July 2021 by Kay Fowler
Good shop
July 2021 by Elaine Patterson
Good items of clothing & accessories.
July 2021 by Nicola Nabizada
Me and my then 15yr old daughter were shopping here she was spending her pocket money on clothes and loves new look jeans which she had bought a pair previously here which she was wearing at the time of our shopping trip, my daughter picked up something to try on went in changing room came to pay for her item and the girl from behind the counter accused my daughter of stealing the jeans she had previously bought the ones she had on you could clearly see these jeans had been worn alot but still insisted on looking at tag in front of customers on the shop floor very unprofessional..when she was happy these were old jeans all she said was ok.. were absolutely mortified safe to say we never returned to this new look
July 2021 by Derek Erica
They have an excellent choice of cloths plus great value for money, not to mention high standard of quality
July 2021 by Doris Anderson
Very good everyone kept there distance the staff were great very welcoming