March 2024 by Chris Gosney
The staff were asked for help and assistance and failed to provide
March 2024 by Poly L
Returned to this gym recently after a couple of months break and I?m shocked. It?s extremely smelly, it?s packed, half of the equipment seems to be gone, they?ve introduced some restricted area. It takes ages to get on the machines you need. They send the surveys after the visit but I respond every time with my honest feedback and areas they need to improve on and it?s just gets ignored. I emailed them once about 3 locks out of 4 in ladies toilets being broken and they just ignored it
March 2024 by Karen Soulsby
Great gym with lots of classes and excellent instructors.. Making exercise fun.
February 2024 by Daniel Richardson
If you like over crowded gyms where you can?t get on anything then this is the place for you
February 2024 by M
Far better, nicer and cleaner than the Eldon Square gym. Yet, sometimes when the ladies? toilet is cleaned, it?s smells so incredibly strong of bleach it makes you nauseous and unable to use it. Last time I nearly fainted inside of it.
February 2024 by paul dsilva
I got late for work today as just two showers run hot water in the men's changing room. Both were occupied. I ran the water for ten minutes in the rest of the cubicles but no hot water. I had to have cold shower on last occasion when suddenly hot water was shut off from these cubicles.Staff was very unsupportive when I took this matter to the office. By their language they are aware of the issue but sitting on it for weeks now. Just two showers working is really absurd especially when you time yourself to work out early morning and get to work. Please sort this out.
February 2024 by Alicia Chadwick
Love this gym but could benefit from a few extra pieces of equipment that other puregym have (for example, hip thrust machine, back extension with bar, etc)
February 2024 by Krystian Balcerzak
I recommend?
January 2024 by Kamal Nasir
Very nice
December 2023 by Ana Pratt
Mucky, dirty gym with non invested staff. Water machine is not working and there is brown, mucky water in one of the 2 water fountains they have across 3 floors. One of the worst gyms in terms of cleanliness and staff effort.
November 2023 by Dominic Cotton
Cheap and friendly just the job to get yourself fit and healthy
October 2023 by Rafael Cony
Great gym, well equipped with different areas for different sports such as calisthenics, functional, cross training and Weightlifting.
October 2023 by Esmaeil Malihi
The place for exercise and working out with a reasonable charge.This place is the best PureGym branch in Northeast.I have been working out for 4month, although this Gym is little bit busier rather than other branch , I highly recommend you to choose it.Good atmosphere, big area, different equipment and friendly staffs.
August 2023 by Declan Adams
Overall lovely gym, their peak hours tend to be about 2 hours after 5pm I find. There seems to be two of every machine which helps, except only one Smith Machine which can get busy.However there are a few issues that still have not been fixed:There is no longer air condition upstairs which means it gets stupidly hot when working out, especially when it?s busy. I wonder if this is dangerous.The sports water machine can sometimes dispense water that smells and tested a bit cheesy depending on the flavour. I wonder if it needs cleaning out regularly?The water taps in the men?s toilets gush with far too much water. You get soaked every time, and as a result, nobody washes their hands. - coincidentally, the water fountains have a weak trickle.The cleaning stations have not been restocked in weeks so I can?t clean down a machine after a sweaty person before me.Some of the equipment can be faulty but in fairness, if it?s a weight machine, it gets fixed within a week or so.I don?t like the new circular dumbbell weights as they roll around on the uneven floor, causing trip hazards, but it?s nice to see more weights on the lower end as these tend to be popular.The walls and windows have mould on them and the aircon does not work upstairs. It needs a good cleanThe staff are friendly/ good.Overall a lovely gym, it just needs a bit of looking after. ? Far better clientele come here over Newcastle pure gym, Eldon gardens, and have better gym etiquette.
August 2023 by Hannah Sheldon
The gym is unclean and always messy. The equipment is OK but the atmosphere is rubbish.
