February 2024 by Janice Vyse
1st class stamp posted on a Thursday now Wednesday still not arrived.????
February 2024 by C L
Had my parcel here now for 6 days. Ridiculous I live nearby
February 2024 by Kyle Johnston
Add another person to the long list of people who haven't got their item.Special signed for delivery item that was sent on a Friday....today is Wednesday and i'm still waiting. It say's it's been "received" 5 times over the last 2 days at this sorting office.Could this be one of the most incompetent, badly ran sorting offices in the country? Quite possibly.
February 2024 by Clint Crews
sent a return 48hr on the 6th of dec, now stuck at tynside mc, cant get a refund until vendor has parcel. what a sham. been over 2 weeks so far. update 22nd jan 2024 item never arrived at vendor lost in the system. words escape me.
January 2024 by Ric Construction
This office is a disgrace, absolutely deplorable,. This office has had my toolbox at Tyneside MC since 19th of December and it's still there, this parcel was a 48hr delivery, what a absolute waste of space this depot is. And the royal mail have a nerve to charge us so much. Disgusting, I only wish I could give them Red big fat negative feedback.
January 2024 by laia mulet
After reading the previous reviews and knowing that my next day guaranteed parcel was going through there, I was pretty worried but they did a great job getting it in and out for delivery and got to it's destination ahead of time! Thank you Royal Mail!
November 2023 by nguy?n .V.Qu?c
I had to pay extra to get it faster but here it is and it wasn't delivered as planned, the service is terrible. This place should be closed permanently
October 2023 by Billy Keen
I can practically see you as live just above Team Valley but you couldn't deliver on 'paid fo'r next day delivery....Howay man
August 2023 by Elite Jackal
After reading the reviews on here I have no hope in getting my parcel now. It?s due today and hasn?t moved all day. You can keep the damn thing since that?s all you do, keep but never deliver
August 2023 by Ivan J
Parcels have been stuck here for days on multiple occasions.Edit: Waiting time now 2 weeks. Note that Tyneside MC is only 5 minutes from my selected location!
August 2023 by twin turbo
Royal snail. Why cant you just deliver my parcels to a safe place like literally every other courier instead of dumping them with neighbors?
July 2023 by Ian
Sent time-critical letter to HMRC via recorded delivery. A week later still not been received. Metrocentre post-office says it will be stuck with these clowns. Appalling.
July 2023 by John Leach
This place should be shut down ,just look at there ratings 2.3 total shocking .My parcel arrived at Tyneside mail centre on June 28th and booked into there system I paid for 48hr tracking and a week later when I check the tracking it has not moved .I've even spoke to Royal mail customer services and I got told Tyneside has major problems .So why don't shopping websites in the North use a different courier company when Tyneside is so bad .I'm now trying to get a Refund on the goods I haven't received .Not happy at all
July 2023 by ????? ????
Payed for guaranteed delivery next day ?. It?s been 3 days now and no delivery ?Slow and unprofessional better change career guys ??
June 2023 by O I
Wow! I have not been to London in 5 years and didn't know that Royal Mail was now very useless. I sent two passports for renewal after digitally applying online and it's been stuck at Tyneside MC for 4 days. Used special delivery guaranteed next day service and here I am still waiting for it to be delivered. I didn't get the memo at all that this horrible experience was now a recurring thing with Royal Mail. I would have used DHL or some other private mailing options if I knew this. Please be warned. Do Not Use ROYAL MAIL
