Shoe Stores in Gateshead, Tyne And Wear

“Didn't have the shirt size I needed (same as every other shop in the metro) but sales assistant went out her way to try and find one, checking other local stores to.”

“Many thanks to Teresa at Team Valley Food Hall who provided outstanding customer service to me this afternoon. Polite, friendly and professional, her actions were worthy of high praise. A real asset to your Company.”

“Was in here Thurs 28th April and a young girl assistant with long dark hair and glasses was so lovely.Helped me buy 2 pair of boots and she was so friendly and helpful she made my day.An absolute credit to your company!!”

“Took my daughter to metro centre store to find some summer shoes in the recently started summer sale. Violet came over (after a team member passed us over quite abruptly to her so he could see to his headache). We explained our daughter has been having sensory issues with her feet and Violet set to task to establish boundaries & find the best shoes. Kind, patient and friendly she was the perfect assistant and helped us find 2 pairs perfect. She didn’t pressurise the sale and genuinely wanted to help us - both my husband and I work in service and she was exceptional at every point”

“Very large very quiet very clean. extremely good prices. Including a large area of reduced clothing which is not in a sale so is not going to disappear. Denim dress £5 beat that.also a good household section. Plenty good parking Available outside.”

“Took an item back here today at team valley but was told it was concession and couldn't be returned to the store. I was a little put out but the young lady on the till point offered to help. She showed me how to go online, parcelled the stuff up for me and advised where the shop was for the return. She went out of her way to help. The young lady's name is Sarah and her customer service skills are second to none. She is an asset to new look. Thankyou so much. A grateful customer.”

“Fantastic little shop I was after a pair off flashy light path pounders to make me run faster faster down Jackson street was recommend by a guy called Martin to go for LA light disco dancers just want to thank him again he told me that he benched 80kg in the DAC I didn't know what he ment but he give me my receipt and then solutes me what a great guy thanks again for making me the fastest kid in gateshead Martin”

“Visited JD to sort out my grandson with some new trainers. The choice available was surprisingly vast. To much choice in fact. The sales person was very helpful and patient. We managed to sort out his requirements. Thank you.”

“Excellent customer service.the man at the football shoes was really helpful and the woman at the till who was thorough in checking the letter printing for the football shirt and checked the quality of football gloves and got us a different pair that were better quality.”