March 2024 by Kate Richardson
Great guys!!
February 2024 by V Mc
Timpson staff metro center have No customer service skills!On 10th Jan I ordered a key to be cut. I was told that it would take a couple of days and they would ring me when the key was ready. A week later after not hearing anything my daughter popped in to ask if the key was ready. She was greeted by a very rude man who confronted her with : what have you come in for we said we would ring you when its ready. Today 25th Jan after not receiving any call I popped in and asked if the man behind the counter could check if my key was ready yet. Once again I was greeted with a cocky attitude of : we make hundreds of keys here every week give me a clue. Surely the most appropriate comment would have been for the man to ask for my name and my ticket for proof of purchase. May I add that it was two different members of staff who are obviously lacking customer service skills.
December 2023 by Graham Dickinson
Great service
December 2023 by George R.
They advertise that they cut vehicle keys but when I got there, I was refused, alegedly people buy keys from ebay and then snap in the lock, then they go back and claim from timpsons. I stated my key is original from ford but been refused as they said it does not matter. Rubbish experience, don't advertise you cut keys if you don't.
September 2023 by David Caulfield
Excellent service, a new car fob and key cut and supplied ( parts taken from old fob and placed in new and key cut from original) all in 20 mins from drop off to collection. Knowledgeable, friendly staff. Highly recommended.( Timpson Metro centre).
July 2023 by Ronni Donnelly
Quick, efficient and friendly service.
July 2023 by Niall
Went in today with an issue with my watch clasp. Guy was super friendly and sorted it for me straight away and knew his stuff. Thank you
June 2023 by Jane Thomas
Excellent service. Just went for a couple of keys cut. Done in minutes and staff very friendly and efficient
February 2023 by michael bowden
Went to have my soles re-adhered to my walking boots. Dealt with very friendly and helpful staff who repaired the boots perfectly whilst I did my shopping. Outstanding service!
December 2022 by Rachel Pugh
Went in to get an extra hole punched into a leather boor strap and was served promptly and professionally. Great service, would recommend.
November 2022 by paul rookes
Great service and friendly helpful staff
October 2022 by Carol Allen
The staff who work in this shop are always really pleasant and efficient.Used this shop for years and the staff are always courteous. Credit to their employers .
October 2022 by Cath Mills
Friendly and efficient.Got two keys cut, both worked.What more could you want?
August 2022 by Stephen Black
Watch repaired in store. Excellent!
August 2022 by Amaya Salisbury
Fantastic and speedy service from Richard who went above and beyond to help us. Would definitely recommend.