January 2024 by Tom Summerside
Food was nice and service was good for a quick lunch on new year's day.
January 2024 by Victoria
Thank you for your the fanatic customer service today. Consider it was so busy. My dad has mobility issues very quick service to be seated. Fanatic food and plenty of itMassive thank you from the White family
January 2024 by Nathalie Knauf
The waitress we had was absolutely amazing, and made our stay so much fun!!! Food was great as well, but she was the best part!!!
December 2023 by Jak Bradley
Matthew served us today at the metrocentre branch. He was incredibly friendly, gave us helpful suggestions, very accommodating and overall gave us an amazing service. Made our experience 10/10, thank you Matthew. :)
December 2023 by abbie abbie
This was my first time at this Wagamamas. We were seated promptly and given enough time to decide what to order. We were being helped by someone new - he said it was his second shift (I think). He was really helpful, made sure we didn't have allergies and asked what we thought of the food when we were done. 10/10 service by him well done . Our food arrived within a reasonable time frame despite it being so busy. All staff appeared calm and collected despite the slight chaos of the restaurant. Thank you so much
November 2023 by Andrew Small
New menu is really good fully recommend the hot pots.Atmosphere was so so feels very busy and not relaxing.Servers were good however didn't check back the meal was ok.
November 2023 by Bob Anderson
Meant to be a family meal for my kids 8th birthday. Most of the staff didn't seem to know what they were doing and there was a really disjointed atmosphere from the start. People were having to go up to the staff and ask if they were coming to take orders as they were being left for so long, including us.To cut a long story short, they got multiple requested elements of the meal wrong, my daughters noodles had to be sent back, they served my son his ice cream before his main meal and added toffee sauce which he didn't want, one of the starters was burnt and had to go back, the main meals turned up 10-15 mins apart so we couldn't eat together and to top it off, the food just wasn't very nice.I complained to the manager who was actually really apologetic and gave us the meal for free but it just about made up for it in the end. He also offered free desert but we refused as we just wanted to leave by that point. Props to him and his professionalism but unfortunately we won't ever be returning after this experience.
November 2023 by Matthew Grainger
We had been sceptical to try wagamama as it would not be our usual go-to cuisine. However, our experience here was top-notch.The food was amazing and absolutely bursting with flavour.The staff were extremely helpful.There was nothing bad to say about the experience. We even had fun trying to use chopsticks for the first time.
October 2023 by mimi
My recent dining experience at Wagamama's was nothing short of a disappointment. The glaring issue that overshadowed the entire meal was the shocking quality of the pork belly meat in their ramen. It wasn't just a matter of it being fatty; it felt like it lacked any semblance of quality meat.While there were one or two pieces of meat that could almost pass as decent, they were hopelessly outnumbered by the overwhelmingly fatty portions. It's disheartening when a dish you've been looking forward to is marred by such inconsistency.I had higher expectations from a renowned restaurant like Wagamama's, and this experience not only left me figuratively unsatisfied but also literally with a bad taste in my mouth. Regrettably, I cannot foresee myself returning or recommending this place to anyone else anytime soon.
August 2023 by Rachael Dodds
Staff were friendly and helpful, noticed my son didnt eat his meal and offered to get something else. Food was great as always. Service was quick even though it was a busy bank holiday.Kid-friendliness: Crayons and colouring sheet with menu for kids. A good selection of kids meals.
August 2023 by julia nixon
Seven of us went for a meal we were seated without waiting too long and our orders taken. Esme was given colouring pencils and pictures whilst waiting for our meal . Vegetarian options were great. Food was delicious and arrived quite promptly the drinks were delicious too although the did provide a drink that wasn't ordered.Would highly recommended.Vegetarian options: Vegan ribs were delicious.
August 2023 by Steven Brown
My experience at Wagamama in Gateshead was a delightful fusion of flavors and a unique dining concept that left a lasting impression. Situated in a bustling area, the restaurant's modern and minimalist design immediately caught my eye, setting the stage for what turned out to be a fantastic meal.The menu was an exciting blend of Asian-inspired dishes, showcasing a variety of noodle and rice-based creations, as well as other delectable options. The diverse offerings made it easy for both meat-eaters and vegetarians to find something they'd enjoy. The open kitchen added an element of excitement, allowing diners to witness their meals being prepared with skill and precision.One highlight was the ramen ? a true standout. The depth of flavors in the broth, the tender meat, and the perfectly cooked noodles made for a comforting and satisfying bowl. The sides and appetizers were equally impressive; the gyoza and edamame were perfect companions to the main courses.The communal seating arrangement gave the restaurant a lively and social vibe, though it might not suit those seeking a more private dining experience. The staff was friendly and accommodating, offering prompt service and recommendations based on personal preferences.However, on busier evenings, the noise level did tend to rise, potentially affecting conversations. Despite this, the overall experience was exceptional.In conclusion, Wagamama in Gateshead presented a unique dining adventure, blending flavors, textures, and a vibrant atmosphere. Whether you're a fan of Asian cuisine or seeking a novel dining experience, this restaurant is worth a visit for its innovative dishes and dynamic ambiance.
August 2023 by davewE7133CU
Lovely meal at Wagamama today when visiting the Metro Centre. Enjoyed the excellent food and the service was very smooth and efficient. All carried out by a nice young lady called Liv. Thanks very much.
August 2023 by Kesha Wilson
The nicest staff. Food was lovely. My little boy decided to try ramen but one bite in he realised it wasn't for him. The staff were so helpful and replaced his meal with his usual fish bites free of charge. Just overall lovely service.
August 2023 by Mike Mullen
Excellent meal in this busy MetroCentre lication. Super speedy drinks serviceOrder process was splendid with knowledgeable server. Food delivered quickly and accurately. Very tasty.Good disabled access. Variety of booths and stand alone tables.
