January 2023 by David B
First time using this company for supplies, needed some wood for the garage. Very impressed with the service, friendly staff and delivery was fast and handled with care. Thanks.
December 2022 by Adam Thwaites
I've always had brilliant service from Dove from all the branches I've been to and today was no different. Thank you.
July 2022 by Ian C E Mossop
Very busy place unloading off the road. Highly dangerous as vehicles everywhere. Not impressed
July 2022 by Lynn Harrison
Great company, cheapest by far. Great service and we got free delivery. Would highly recommend.
January 2022 by tony hall
Great service
October 2021 by Heather Cummings
Living locally we visited jt dove in Hetton le Hole to order some paving stones, sand and cement to extend an existing patio. What perfect service we got from the office staff to the delivery driver and the blokes working in the yard. Nowt was a bother! Great friendly service at a reasonable price. Thank you all so much.We will certainly call again.
October 2021 by Michael Dosh
Spot on! Good company to deal with.
May 2021 by Steven Swindles
Ideal for bits of building materials
May 2021 by Kathryn Wright
Very helpful staff
March 2021 by Faith Gardner
Extremely poor customer service. Have had to wait weeks and been told delivery would be Monday or Tuesday. They said they would call me to confirm when it would be delivered. I heard nothing so had to call them myself to find out it would be Tuesday. Call them Tuesday afternoon and was told it would be delivered in that day. Call them again before they close as we haven't received anything to be told they have had 'transport issues' and they have been 'too busy to call their customers', so we now have to wait another day. This is disgusting customer service from the beginning and there is no excuse for not letting paying customers know of delays. I understand things may not be running as smoothly with what is going on but there is no excuse for not bothering to let your customers know who are waiting on deliveries that it won't be coming.
March 2021 by Michael Corner
I bought Sandstone paving for my garden at half the price at BandQ. The service was great, gave me 3 different sizes of paving, boxed it all up and even helped me load my van whilst observing social distancing. Thanks lads.
March 2021 by David Little
On a visit today to JT Dove Hetton branch, I received the usual excellent service from the staff.I highly recommend this branch.
March 2021 by David
Excellent service would recommend to anyone
January 2021 by Paul Browne
Grate staff really helpful
April 2020 by StephenL-478
Put an order in 2 weeks ago for a dump sack of gravel amongst other things. Was told it would be delivered either 20th/21st of April. We had to rang them again to find out which, as had heard nothing from them. They informed us that we would get our delivery 21st but didn't have a drop off time. Called again this morning to find out roughly what time it was to be delivered, was told before 4:20pm. No delivery by 4:45pm... So called again, only to be told that it was now going to be the following the day. They hadn't even called us to let us know. So have waited around all day for nothing. Shocking customer service, if you can't deliver what you agree... at least ring your customers and keep them in the know. No apologies were given to us during the call. Just excuses about how busy they have been and trying to cover their bad time management. Won't be using again!
