Visited Thornton's to get easter chocolate gifts. Found a wonderful variety to choose from
August 2022
Customer service when buying online is horrendous. The courier lost my order and despite filling out two online contact forms I did not get so much as an acknowledgment of my query. A week later I rang the helpline and requested a refund, I was advise a refund would be processed the same day. I then received an email to... read full comment
April 2022
I'm sixty eight and Thorntons have never produced hand made sweets in my lifetime but I can remember when their products were not far off. My wife recently purchased a box of the Ferrero owned chocolates and boy are they grim. Ten varieties, but blindfold it would be impossible to differentiate between any on them - bland,... read full comment