March 2024 by Dean Reid
My wife ordered 4 pretzels for delivery. 3 out of 4 were correct. So unfortunatly this order was too difficult to manage.3/4 of the order was correct..Delivery time was half an hour late for delivery (possibly just eats fault).Pretzel bits were quite a bit smaller then we have had from the store in person.Sadly this was a large disappointment considering 4 items.First time ordering online, We probably will not be ordering again. But on rare occasions we are at the stall the we might order in person.Thank you for the attempt made.
February 2024 by Greeshma Nalla
Loved it!
February 2024 by Ellie
I tried it today for the first time, it was delicious, but it was not clean at all, the person who made the pretzels had very dirty gloves and because it was close to the bathroom, it smelled really bad, which really made us feel sick.
October 2023 by Paulius Simaitis
Lovely pretzels, nice, soft and fresh. A lost of options to choose from, both regular and dairy free/vegan.
July 2023 by Parklands01
I bought a cinnamon pretzel for my niece, and it was completely burnt at the bottom. I took it straight back only to have it replaced with another burnt one, and was told they have to be in order for them to be cooked properly. All you could taste was burnt pretzel, absolutely awful!!
May 2023 by Elizabeth C
My son wanted pretzel bites but they wouldn't make them as they had surplus pretzels already made standing on the back shelf, after scowling at us and telling us he could only have a ordinary pretzel we were then served with a cold greasy pretzel from the back shelf. Will not be going back
May 2023 by Nauman Ahmad
Rubbish service. When the staff dies not want to make something specific they just say that they have run out of it. Hapened about 6 times in last 3 weeks
May 2023 by Michael Davis
Absolutely gorgeous pretzels
April 2023 by Lee Rielly
Lovely soft pretzels with plenty of topping optionsIf you?re looking for a little snack whilst shopping then Mr Pretzels is definitely worth a look.There?s a wide range of toppings to satisfy your sweet tooth but there?s also a few toppings on the savoury side too! - Including pizza and Parmesan cheese toppings!We went for the Nutella pretzel, we had to wait 4 minutes whilst the fresh pretzels were getting made which is fine because they came out warm and soft which just made them even better!They also sell drinks too which is handy.The lady who served me today was friendly and I got served straight away as there was no queue but be warned that this place can get really busy, especially at peak times and weekends.
April 2023 by roseberry V
Been visiting metro centre today and my son and little girl became very sick after eating the pretzel.. the pretzel was definitely not fresh and felt soggy ?Definitely not coming again and I?m going to take this to the council and food standards.And on top off that the staff was not friendly and the looked dead inside ?
April 2023 by Will Ho
Kids love the bites with Nutella and hazelnuts
February 2023 by Lynne Penman
Pretzels are lovely, a bit expensive though
February 2023 by GB V
Nutella Pretzel and milk chocolate Pretzel are very great and Staffs of this shop heated the pretzels very warm. That's why so delicious. I believe it is the best pretzel shop.
February 2023 by Matthew Beaty
Service was slow, ignored for a long time whilst the two staff finished their conversation. One of them looked like she didn't want to be there. Serving counter not clear where you order from or where you pick up from. Pretzel always excellent but service was so poor I couldn't give it any higher than a 1
January 2023 by Kirsty Parker
Great warm pretzels. Choice of sweet or savoury. Cold drink also available. Just outside of Primark, ground floor.
